Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Join the award-winning team at Four Seasons Resort and Residences Whistler, honored as the #1 Resort in Canada by Condé Nast Traveler and recipient of Two MICHELIN Keys – a prestigious recognition of exceptional hospitality. We are also proud to be home to Canada’s Best Resort Spa 2024 (World Spa Awards), a reflection of our dedication to thoughtful, elevated guest experiences. At Four Seasons Whistler, we turn moments into memories – not only for our guests, but for our employees too. Grounded in our core values of teamwork, service excellence, and integrity, we foster a culture where thoughtful service and genuine connection create unforgettable experiences every day. Nestled at the base of Blackcomb mountain and steps away from the Upper Village, our alpine retreat has just unveiled a new chapter of modern mountain luxury following recent renovations. Each of our spacious rooms and suites features a cozy fireplace, and nearly all include private balconies with breathtaking views – blending refined comfort with the natural beauty of British Columbia. Our culinary destinations offer equally distinctive experiences. Braidwood Tavern captures the spirit of après with playful craft cocktails and intimate seafood-inspired dinners in a warm, welcoming setting. SIDECUT Steakhouse, Whistler's most premium dining destination, is celebrated for its rare cuts like olive-fed wagyu, decadent seafood towers, and elevated tasting experiences that showcase the best of land and sea. Whether you’re delivering heartfelt service or curating unforgettable stays, you’ll be part of a passionate team at a property that continues to set the standard in luxury mountain hospitality.

Employer: Four Seasons Resort and Residences Whistler 

Position: Guestroom Attendant 

Terms of Employment: Full-time / Permanent 

Location: Whistler, British Columbia 

Employment Address/ Location of Work: 4591 Blackcomb Way, Whistler BC, V8E 0Y4 Canada 

Hours of Work: 40 hoursweek 

Vacancies: Multiple 

Language: English 

Hourly Wage:$24.70-$28.40This position is eligible for gratuities , as well as discretionary wage increases in accordance with the company policy 

Contact: Please send resumes to P&C.whistler@fourseasons.com and include “Guestroom Attendant(Housekeeper)”in the email subject line. To contact by telephone; 604-935-3400 

Benefits: Extended Health Coverage/benefits (dental, vision, life insurance, RMT, prescription drugs, retirement plan etc.). Access to affordable shared staff housing both on-site and off-site. Employee theme recognition days and events; Employee of the Month, Years of service celebrations, birthday events, etc. Wellness/Leisure Program (Choice of Ski Pass or the dollar value of the ski pass paid). Complimentary meal per shift in our employee dining room, Retirement plan with employer contribution, paid time off; vacation days and additional floating holidays per year; excellent training and development program; Discovery Nights at Four Seasons worldwide. 

Duties:  

• Ensuring all guest rooms and amenities have beenproperly cleaned, polished, dusted, sanitized, and supplied daily, according to Four Seasons standards of service. 

• Making beds, changing sheets, and vacuuming carpeting, area rugs, draperies, and upholstered furniture 

• Picking up debris and emptying trash containers 

• Providing turndown service, where the guests are lightly refreshed for the evening. 

• Handling and reporting any lost and found items 

• Providing clean towels and toiletries for guests 

• Cleaning and disinfecting Resort elevators 

• Properly handling “Do Not Disturb” and Guest requests as well as any call backs. 

• Providing guests with basic information on the facility and the amenities available 

• Cleaning changing rooms and showers 

• Sweeping, mopping, washing, and polishing floors 

• Cleaning, disinfecting and polishing kitchen and bathroom fixtures and appliances 

• Washing windows, walls, and ceilings  

Requirements:  

• Completion of secondary school 

• Basic Englishlevel Excellentcommitment to service and teamwork. 

• Ability to obtain a clean criminal record check. 

• As our hotel is open 24/7,365 daysa year, we expect our Guestroom Attendants to be flexibleinworking mornings, evenings, weekends,overnightsand holidays. 

• Abilitytoall shifts including evenings, weekends,holidaysand overnight shifts 

• Great attention to detail and the ability to work in a fast-paced environment.  On the job training is provided 

This is not a seasonal role. This role is for someone who is interested in growing a career in hospitality seekinga long-term opportunity.  

Join Our Team  

Join our dynamic, diverse team at Four Seasons Resort & Residences Whistler as a Guestroom Attendant.   Our work environmentpairsa strong commitment to excellent service and authentic experiences with an emphasis on creativity and innovation. We are looking for someone with excitement and dedicationinserving our guests. Satisfying our guests depends on the united efforts ofmany,we are most effective when we work together cooperatively, respecting each other’s contribution and importance. 

The Location  

Be ready for a Canadian experience! At Four Seasons Resort Whistler, we fillguest’sdays with exhilarating adventures on Whistler and Blackcomb mountains and Employee days with happiness and thrilling working experience. We aim not only to be the best Resort to stay in Canada but also the greatest place to work! We offer 273 newlyrefurbished elegant guest rooms and suites; a luxury Spa and top-rated restaurants.   Four Seasons Resort Whistler islocatedat the foot of Blackcomb and Whistler. The resort is a five-minute walk to the ski lifts and a 10-minute stroll to the village center, making it the perfect location for a rustic adventure any time of year. 

Our guest rooms are spacious, beautifully re-styled in December 2019, the refurbished rooms and suites pay close attention to the unique placement of Whistler – a secluded retreat, just an hour and a half away from the international destination of Vancouver. 

In December 2020, we completed a property-wide enhancement with the launch of Braidwood Tavern, craft kitchen and social house conceived in collaboration with celebrated chef and restauranteur Richard Sandoval, along with a re-imagined SIDECUT Steakhouse, both designed by Box Interior Design. 

About Four Seasons Hotels & Resorts

Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees – people who share a single focus and are inspired to offer great service.  At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treatingevery onewe meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. 

Learn more about whatit’slike to work for FourSeasons: http://jobs.fourseasons.com  https://www.linkedin.com/company/four-seasons-hotels-and-resorts 

https://www.youtube.com/watch-v=lzq78MIkT2s&t=3s 

Learnmore about Four Seasons Whistler onSocial Media 

• Instagram @FSWhistler 

• Twitter @FSWhistler 

• Facebookhttps://www.facebook.com/FourSeasonsResortWhistler/ 

Welook forward to receiving your application! 

*Our organization is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminateon the basis ofgender, ethnicity, religion, sexual orientation, age,disabilityor any other basis protected under provincial or federal laws.