Job Description

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

• Our Mission: “Create the Extraordinary”

• Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”

• Our Values: “Blaze the Trail, Together We Win, All-In on Service”

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Ability to lead and supervise a daily staff of 16-20 employees effectively. Conducts suite inspections for cleanliness and uphold standards.

HOW YOU WILL CREATE THE EXTRAORDINARY

• Responsible for upholding all hotel and departmental policies and procedures.

• Reports all maintenance discrepancies and situations in a timely manner and effectively follow through.

• Must enforce all OSHA and Safety policies and procedures.

• Ensures all tower public areas are cleaned and well-maintained upholding hotel standards.

• Monitors all supplies and amenity levels in assigned areas.

• Initiates positive or corrective action when standards are being consistently met or neglected.

• Works closely with Status Board Operators communicating accurate room status information to the front office staff.

• Ability to make good sound judgment decisions regarding employee and guest safety as well as professional customer service skills.

• Must be familiar with guestroom cleaning techniques to include industrial carpet and floor care, as well as basic guestroom cleaning.

• Ability to maintain a consistent pace throughout the shift.

• Previous Housekeeping managerial experience preferred.

• Must have good communication and written skills.

• Strong management skills required.

• Able to walk long periods of time.

• Knowledge of chemicals and cleaning equipment

• Knowledge of project management and scheduling.

• Knowledge of Culinary Union contract a plus.

• Comprehensive computer knowledge, i.e. Microsoft Word, Excel, Groupwise; AS400: LMS

WHAT YOU WILL NEED

• May be required to use small step stool to reach high areas of assigned cleaning.

• Ability to work in smoking areas.

• Ability to work in pet friendly areas.

• Able to push, pull, carry, or lift up to 50lbs repetitively throughout the work day.

• The physical ability to stand and/or walk continuously for duration of shift.

• The physical ability to climb stairs, balance, bend/stoop, and kneel continuously.

• The physical ability to frequently crouch, push/pull, squat, and work above the shoulders with both arms.

• The physical ability to use both hands for continuous grasping.

• The physical ability to push, pull, and lift various furniture items such as mattresses, end tables, chairs, ottomans, lamps, and tables.

• The physical ability to tolerate any required personal protective equipment such as gloves, safety glasses, safety goggles, and other protective equipment deemed appropriate on a continuous basis.

• Ability to safely operate motorized equipment

• Attention to detail and must have visual capabilities needed to inspect work upon completion to avoid leaving deficient work.

• Ability to maintain regular, predictable attendance according to schedule

• Proficient in English Verbal and Written.

• 21+ years of age Required

ADDITIONAL REQUIREMENTS

• Fast paced environment, multiple tasks to be handled under time constraint.

• Must be able to lift 35-50lbs repeatedly, and handle sensitive situations relating to staff and guest problems, in a timely manner.

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships

DISCLAIMER

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.

Help us roll out the red carpet at Caesars Palace! This world renowned resort indulges our guests with 25 unique restaurants and cafes, over 3,000 rooms, 4.5 acres of pools and gardens and a 50,000 square foot spa. If you have a passion for delivering personalized service in an exclusive setting, Caesars Palace is the place for you to start your career.