Job Description

Financial-

• To ensure that weekly store is withdrawn as per the budget.
• To ensure stock in pantry is maintained as per the par.

Operational-

• Supervise the work of housekeeping team to ensure all guest rooms, corridors and public areas are zero defect and adhered to the LRA standards, safety and security norms.
• To ensure that occupied rooms are serviced as per guest movement
• To ensure departure rooms are serviced based on the arrival time of the next guest.
• To ensure maintenance checks and corrections are done and plan preventive maintenance.
• Raising store requisition to ensure team has enough supplies to keep areas ready as per standards.
• Also check that equipments are given proper care and maintenance while being used.
• Adopts the established procedure for lost and found articles.
• Ensures adherence to environmental procedures.
• Co-ordinates single point entry.

• Conducts training as an ongoing process.
• Conducts regular and timely inventories.
• Maintains a record of all assets in the area of responsibility.
• Generates monthly reports.
• Ensure proper handover /communication between various shifts.
• Responsible for key control and issue.
• Ensures that all guest complaints and requests are dealt promptly and efficiently.