Job Description

About Seminole Hard Rock Hotel & Casino Hollywood

Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019.New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additionalamenities include the lush, “Bora Bora” style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa® & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at www.seminolehardrockhollywood.com, call 800-937-0010 or follow us: Facebook: SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram: @HardRockHolly.

Benefits & Perks:

We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit www.gotoworkhappy.com/benefits to see our full list of benefits!

The Housekeeping Coordinator is responsible for supporting the daily administrative and operational functions of the Housekeeping Department. This role ensures efficient communication, coordination of departmental activities, payroll processing, ordering of supplies, and follow-up on assignments while maintaining high standards of cleanliness and service.

Essential Duties include, but are not limited to:

• Coordinate daily housekeeping operations, including assigning tasks, tracking room status, and supporting supervisors and team members
• Process and maintain departmental payroll, ensuring accuracy of timekeeping, attendance, and labor reporting
• Order housekeeping supplies and materials; maintain inventory levels and follow up with vendors on deliveries and discrepancies
• Serve as a liaison between Housekeeping and other departments (Front Desk, Maintenance, and Management) to ensure timely communication and service delivery
• Maintain department schedules, attendance records, and staffing updates
• Follow up on work assignments and projects to ensure timely completion and quality standards are met
• Prepare, update, and maintain reports, logs, and documentation related to housekeeping operations
• Respond to internal and external inquiries, providing accurate information regarding housekeeping services and requests
• Assist with budget tracking and cost control initiatives within the department
• Ensure compliance with hotel brand standards, safety regulations, and cleanliness protocols
• Maintain organized filing systems (electronic and physical) for departmental records
• Promote positive employee and guest relations at all times
• Support management with administrative tasks, meeting coordination, and documentation
• Maintain a clean, safe, and organized work environment
• Perform all other related duties as assigned

Qualifications:

• One (1) to two (2) years of administrative or housekeeping coordination experience required
• High School diploma or GED required; some college preferred
• Previous hospitality or hotel housekeeping experience strongly preferred
• Proficiency in Microsoft Office (Outlook, Word, Excel); experience with hotel systems is a plus
• Strong organizational, multitasking, and time-management skills
• Ability to communicate effectively across multiple departments
• Ability to handle confidential information with discretion
• Strong problem-solving skills and attention to detail
• Ability to work in a fast-paced environment and adapt to changing priorities

Work Environment:

• Duties are primarily performed in an office setting within the hotel; however, regular interaction with housekeeping areas and other hotel departments is required
• May require walking throughout the property and occasional exposure to cleaning chemicals, noise, and varying temperatures
• Must be able to stand, walk, lift, and move up to 50 pounds as needed
• Requires visual acuity, manual dexterity, and the ability to communicate effectively in a dynamic environment