Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

An art nouveau masterpiece on the Danube. Located in the heart of Budapest, our art nouveau palace Hotel embodies the spirit of Budapest’s Golden Era glam. From the moment you enter, savour the iconic wrought-iron peacock gates, pass through the Lobby adorned with over two million mosaic tiles illuminated with its striking chandelier, and let inspiration wash over you. Outside, views of the Danube and the picturesque Buda skyline stand before you. Spend the day exploring the sights, recharge in our Spa that harnesses the city’s heritage in wellness, then enjoy an innovative cocktail in our newly opened lobby bar MÚZSA.

About the role:

As Housekeeping Coordinator, you will be the central communication hub of the Housekeeping Department, ensuring smooth coordination of daily operations and supporting the team in delivering the exceptional standards of cleanliness and service for which Four Seasons is renowned. You will play a vital role in facilitating communication between Housekeeping, Front Office, Engineering, and other hotel departments to ensure guest rooms and public areas are maintained to the highest standards.
You will manage departmental administration, monitor room status updates, coordinate work assignments, and assist with the efficient handling of guest requests. Your attention to detail, organizational skills, and ability to multitask will contribute significantly to the overall guest experience and operational success of the department.
In addition to supporting daily operations, you will maintain accurate records, prepare reports, coordinate inventory requests, and assist departmental leaders with scheduling, training documentation, and various administrative tasks. Through effective communication and a service-focused approach, you will help ensure a seamless experience for both guests and colleagues.

What you will do:

• Coordinate daily communication between Housekeeping, Front Office, Engineering, and other hotel departments.
• Monitor and update room statuses, ensuring accuracy and timely communication of room readiness.
• Dispatch and track guest requests, housekeeping assignments, and maintenance requests to support operational efficiency.
• Provide administrative support to the Housekeeping leadership team, including reporting, filing, and documentation.
• Answer departmental telephone calls professionally and respond to internal and external inquiries promptly.
• Maintain departmental records, inventories, lost and found documentation, and other operational logs in accordance with hotel standards.
• Support scheduling, onboarding administration, training records, and other departmental initiatives as required.
• Ensure all communication reflects Four Seasons standards of professionalism, accuracy, and guest-centric service.

What you bring:

• Previous experience in Housekeeping, Rooms Division, Administration, or a similar hospitality environment is considered an asset

• Excellent organizational and multitasking abilities

• Strong communication and interpersonal skills

• High attention to detail and commitment to accuracy

• Ability to work effectively in a fast-paced and dynamic environment

• Strong computer skills and proficiency with Microsoft Office applications

• Guest-centric mindset and positive, service-oriented attitude

• Fluency in English, any additional language is an advantage

• EU work authorization

What We Offer

• Competitive remuneration package that reflects your skills, contribution, and the premium standards of Four Seasons.

• Annual bonus opportunity, recognizing your impact and commitment to delivering exceptional guest experiences.

• Private health insurance, providing additional support for your wellbeing and peace of mind.

• Outstanding Training & Development programs, including personalized learning pathways, cross-training opportunities, and access to world-class internal learning platforms.

• International Task Force and relocation opportunities, giving you the chance to grow your career across our global portfolio and experience life in different cultures and destinations.

• Global travel benefits, including complimentary and preferred employee rates at Four Seasons hotels and resorts around the world—an opportunity to discover our properties as our guests do.

• Complimentary employee meals and uniform cleaning, so you can focus fully on your day without additional concerns.

• Exclusive dining benefits, including a 50% discount at MÚZSA Bar and KOLLÁZS Brasserie & Bar.

• Employee Assistance Program, offering professional resources and support for your personal and professional wellbeing.

• Wellbeing and community initiatives, including recognition programs, team events, and experiences that foster connection, belonging, and growth.

• A workplace culture grounded in respect, care, and genuine connection, where you are valued as an individual, supported in your career journey, and empowered to bring your best every day.

Schedule & Hours

• Full-time position.
• Primarily AM and PM shifts, including weekdays, weekends, and public holidays based on operational needs.

Why Four Seasons

At Four Seasons, we believe that genuine care is at the heart of everything we do - for our guests, for each other, and for our community. For more than 60 years, our culture has been rooted in the simple idea that life is richer when we connect with purpose and kindness.

At Four Seasons Hotel Gresham Palace Budapest, our team is inspired every day by the beauty, history, and energy of one of Europe's most vibrant cities. Located in a stunning Art Nouveau landmark overlooking the Chain Bridge and the Danube, our hotel combines timeless elegance with world-class hospitality. We are committed to creating exceptional experiences for our guests while fostering an environment where our employees feel valued, supported, and empowered to grow.

Applicants must have current work authorization in Hungary or hold an EU passport

If you are ready to lead with passion, inspire culinary excellence, and create unforgettable dining experiences at one of Budapest's most prestigious luxury hotels, we would love to hear from you. Apply today and begin your journey with Four Seasons Hotel Gresham Palace Budapest.