Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Four Seasons Hotel and Private Residences Bangkok are located along the Chao Phraya River, one of the world’s most famous urban waterways, Four Seasons Hotel and Private Residences Bangkok at Chao Phraya River is part of a dynamic new riverside development that includes 299 guest rooms and suites, vibrant restaurants and bars, as well as a 73-storey tower with 366 private residences. Spanning 9 acres with lush courtyards, exceptional river views, and complemented with convenient connections to all that the city of Bangkok has to offer, Four Seasons Hotel Bangkok Chao Phraya will offer an atmospheric urban resort experience for both international and regional travelers.

Housekeeping Coordinator

The Four Seasons Hotel Bangkok at Chao Phraya River is looking for top talent to join the pre-opening team.

At Four Seasons we consider life and work to be richer when we truly connect with the people and the environment around us

Our family members are masters at their crafts – a gardener can become an artist, a manager a conductor, a chef an inventor. We look for employees who share the Golden Rule: people who, by nature, believe in treating others as we would have them treat us. We look for our people to characterize a shared passion for excellence and to infuse that enthusiasm into everything they do.

About Four Seasons Hotel and Private Residences at Bangkok Chao Phraya River

Located along the Chao Phraya River, one of the world’s most famous urban waterways, Four Seasons Hotel and Private Residences Bangkok at Chao Phraya River is part of a dynamic new riverside development that includes 299 guest rooms and suites, vibrant restaurants and bars, as well as a 73-storey tower with 366 private residences.

Spanning 9 acres with lush courtyards, exceptional river views, and complemented with convenient connections to all that the city of Bangkok has to offer, Four Seasons Hotel Bangkok at Chao Phraya River will offer an atmospheric urban resort experience for both international and regional travelers.

About Four Seasons

Founded in 1960, Four Seasons continues to define the future of luxury hospitality with extraordinary imagination, unwavering commitment to the highest standards of quality, and the most genuine and customized service. Currently operating 105 hotels and private residences in major city centers and resort destination in 43 countries, and with more than 60 projects in development, Four Seasons consistently ranks among the world’s best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.

Housekeeping Coordinator

The Four Seasons Hotel Bangkok at Chao Phraya River is looking for a motivated and energetic Housekeeping Coordinator, who shares a passion for providing excellent service!

The Housekeeping Coordinator is an essential member of the Housekeeping team dedicated to providing exceptional quality and service to our guests. The Housekeeping team works tirelessly behind the scenes making sure that every Guest Room and Public Area is impeccable at all times.

ESSENTIAL FUNCTIONS:

• The Housekeeping Coordinator is an integral part of the Housekeeping Team who collectively is responsible and knowledge on the process and duties of Rooms Controlling.
• Communicates closely and regularly with Front Office Rooms Controllers in terms of room assignments and readiness according to arrival report.
• Has knowledge of the operations/responsibilities of an order take and ensuring all calls are dealt with to meet the highest standards as set by Four Seasons Hotels.
• The Housekeeping Coordinator helps dispatch guest requests, allocates rooms, control the rooms inventory and assists colleagues and guests in any possible way.
• Keeps informed of any extraordinary or emergency situations are relates to Supervisor or Managers including any guest complaints or problems.
• Redirects guests’ requests to the appropriate with guest and team with highest standards as set by Four Seasons Hotel.
• Records all follow-up actions required in telephone log book
• Performs inventory accurately and on a timely manner as per Four Seasons Hotel.
• Records following documentations accurately and completely
• English communication ability good written and spoken English skills are essential.
• Computer proficiency with MS, Excel and Word. And ability to use the property management systems such as Opera systems, HotSos systems.
• Able to work in shift.

This position is for candidates who enjoy guest contact over the phone and is passionate about service.

We are looking for individuals who possess a high level of attention to detail and a strong work ethic. The ability to multitask and prioritise is also essential for this position. Applicants must be comfortable dealing with high volume of calls and have the ability to learn their operation.

Candidates must have a firm knowledge of Housekeeping operations, and must have a minimum of 2-3 year of experience as a in a similar role in an international hotel or resort. Candidates must speak read and write Thai as well as being fluent in English. Must have the right to work in Thailand.

Join Our Team

Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel Bangkok provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.

What to expect: You will……

Be a champion of the Golden Rule: Do unto others as you would have them do unto you.

Be part of a cohesive team with opportunities to learn, grow and develop.

Have the opportunity to engage in diverse and challenging work.

Derive a sense of pride in work well done.

Be recognized for excellence.