Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Set in a restored 18th-century manor in the English countryside, just 40 minutes away from London, Four Seasons Hotel Hampshire offers a humble, comfortable and welcoming home away from home. With 500 acres of bucolic landscape, our hotel grounds allow you to enjoy an unrivalled sense of escape with unlimited access to nature, wildlife and unique outdoor experiences. Whether you're visiting with your loved one, family or pets, our facilities welcome you with seasonal food and drink options, spa treatments, pop-ups and event spaces with sustainable innovations throughout.

About the role

Nestled in the beautiful Hampshire countryside, Four Seasons Hotel Hampshire offers world‑class hospitality in a stunning setting. Our Housekeeping team plays a vital role in maintaining the comfort, care, and exceptional standards our guests know us for — and we are now looking for a dedicated Housekeeping Coordinator to join our team.

As a Housekeeping Coordinator, you will support the smooth, efficient operation of the department, ensuring all guest rooms and public areas are beautifully presented and that communication flows seamlessly between Housekeeping and the wider hotel. This is a key administrative and operational role that combines organisation, teamwork, and exceptional guest service.

What you will do

• Coordinate daily room assignments and update room status throughout the shift

• Support the Housekeeping managers and supervisors with operational tasks

• Respond to guest requests promptly and with a warm, professional manner

• Ensure lost & found procedures are followed and accurately logged

• Communicate effectively with Front Office, Engineering, and other departments

• Track linen, amenities, and supply levels and assist with ordering when needed

• Assist with scheduling, record keeping, and administrative duties

• Uphold Four Seasons standards of luxury, professionalism, and service excellence.

What you bring

• Previous experience in hospitality or housekeeping operations preferred

• Strong organisational and administrative skills

• Excellent communication and a friendly, service‑focused attitude

• Confidence using computer systems and managing multiple tasks at once

• Ability to thrive in a fast‑paced environment and work well with others

• Flexible availability, including weekends and holidays

What we offer

• Excellent Training & Career development opportunities

• Four Seasons employee travel programme

• Be the guest experience at the hotel

• BUPA Dental Health Care

• Free meals in our staff restaurant while on duty, including fruits, coffee/tea throughout the day

• Shuttle bus service from the hotel between Fleet & Church Crookham

• Opportunities to build a successful career with global potential

• Free uniform dry cleaning

• Annual themed employee party and many social, charitable & sporting events throughout the year

• Access to Wagestream – salary advance benefit

• Employee recognition programmes