Job Description

About Langham Hospitality Group

A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.

The Langham Huntington, Pasadena, Los Angeles is located in Pasadena, California, in the heart of an upscale residential neighborhood bursting with historic gems like Albert Einstein's former residence and famous film locations including the homes from Mad Men and Father of the Bride

Just up the street you'll find Pasadena's vibrant shopping and entertainment district boasting theaters, boutiques, incredible restaurants and world-class museums. And the hotel is just a short drive from the rest of Pasadena's must-see spots including the Rose Bowl stadium, The Huntington Library, Descanso Gardens, Kidspace Children's Museum and much more.

Check out what’s nearby, or inquire with our concierge team for recommendations on what to see, eat, and do in Pasadena and nearby Los Angeles.

DEPARTMENT: Housekeeping

JOB TITLE: Special Project House Person

REPORTS TO: Housekeeping Managers/Housekeeping Supervisors

SUPERVISES: NA

PRIMARY OBJECTIVE OF POSITION:

Responsible for major cleaning and special assignments. Act as a House Person when needed.

RESPONSIBILITIES AND JOB DUTIES:

• Marble cleaning.
• Carpet cleaning.
• General cleaning.
• Window cleaning.
• Oversee major cleaning projects.
• Assist Room Attendants with removal of trash and linens from guest rooms during high occupancy turnover.
• Assist the House Person with relocation of furniture.
• Act as a House Person when needed.
• Assist Public Area Attendants as requested.
• Respond to guest questions, provide guest assistance, directions and information as requested.
• Report all suspicious hazardous conditions, etc. to the department manager or supervisor.
• Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.

PHYSICAL DEMANDS:

• Physical activities include kneeling, crouching, bending, stooping, pushing, pulling, walking, talking, seeing, hearing, bending, handling, feeling, reaching, stretching, grasping.
• Requires repetitive motion of the hands, wrists, shoulders and back with repeated bending and stooping.
• Ability to work alone in an established routine.
• Ability to push or pull maid cart weighing up to 100 lbs.
• Ability to lift and carry objects weighing minimum of 50 lbs.
• Ability to scrub and scour surfaces, extending arms over head to perform cleaning tasks, and work in confined spaces.
• Ability to communicate effectively with other employees, as well as guests.
• Basic ability to comprehend English language sufficient to understand information such as labels and instructions and basic guest requests.

SPECIAL SKILLS REQUIRED:

• Fluency in English both verbal and non-verbal.
• Ability to:
  • Perform job functions with attention to detail, speed, and accuracy.
  • Prioritize and organize.
  • Be a clear thinker, remaining calm and resolving problems using good judgment.
  • Follow directions thoroughly.
  • Understand guest’s service needs.
  • Work cohesively with co-workers as part of a team.
  • Work with constant supervision.
  • Maintain confidentiality of guest information and pertinent hotel data.

EDUCATION REQUIRED:

• Any combination of education and experience that provides the required knowledge, skills, and abilities to perform the job.

EXPERIENCE REQUIRED:

• Previous hospitality experience preferred.

LICENSES OR CERTIFICATES:

None.

SALARY:

$25.40 - $27.40

For more information about the property, please visit: https://www.langhamhotels.com/en/the-langham/los-angeles/