Job Description

The opportunity

Delaware North New Zealand is hiring 2 Housekeeping Attendant to join our team at Pinewood Lodge in Queenstown, New Zealand. As a Housekeeping Attendant, you will be responsible for ensuring that guest rooms are impeccably maintained, contributing to an unforgettable guest experience.

If you’re passionate about cleanliness and creating welcoming spaces, apply today to join our team as a Housekeeper and be a crucial part of ensuring our guests feel right at home.

What we offer

At Delaware North we like a challenge, and talent and hard work are rewarded. We’re looking to create the future of hospitality, and we can’t do it without you. So, roll up your sleeves and come see why Delaware North is your best career move yet. As our team member, you’ll receive:

• Join a global hospitality company
• Live and work in beautiful Queenstown, New Zealand
• Be part of a professional team, delivering an excellent guest experience
• Access to our Employee Assistance Programme
• Training & Development Opportunities
• Permanent Full-time: 30 hours per week
• Hourly Rate: $25.60 - $27.88 per hour
• Rotating roster across Mon – Sun (between 12:00am-11:59pm)
• 2 x Housekeeping Attendant positions available

What you will do?

• Clean and maintain guest rooms and public areas to resort standards, including linen changes and room setup
• Follow cleaning checklists and promptly report maintenance or repair issues
• Support housekeeping operations by managing supplies, stock levels, and safe chemical handling in line with OH&S and company policies
• Deliver professional guest service by greeting guests, responding to requests, and escalating issues when required
• Work collaboratively within the team, adhering to all policies, the Code of Conduct, and grooming standards
• Promote a safe, respectful, and inclusive workplace culture

More about you

• Experience in a housekeeping, cleaning, or resort accommodation setting (preferred not mandatory)
• Familiarity with resort or hotel environments and guest interaction standards (beneficial)
• OH&S, chemical handling, or infection control training (beneficial)
• Willingness to undertake on-the-job training and skills development

The application period will close on 02/06/2026, unless sufficient qualified candidates are identified sooner.

All candidates must have the legal right to work in New Zealand or be able to obtain a valid visa. Only shortlisted candidates will be contacted.

Who we are

Nestled among Queenstown’s stunning alpine scenery, Pinewood Lodge combines comfort and convenience in a relaxed, village-style setting. Spread across three acres of landscaped grounds, with sweeping views of The Remarkables, the property offers 130 rooms, ranging from private studios and self-contained apartments to shared lodges. Guests enjoy practical amenities including communal kitchens, BBQ areas, bike storage, and on-site parking, making it an ideal choice for families, groups, and solo travellers. Perfectly located just minutes from the town centre, Pinewood Lodge provides the ultimate base for exploring Queenstown’s adventure activities and natural wonders.