Job Description

Housekeeping Attendant

Paradox Sydney | Full-time & part-time | Sydney CBD

About Paradox Hotels

We are a global collection of luxury lifestyle hotels, resorts, and boutique retreats that fuse modern design with local culture. From luxurious getaways to charming, character-filled escapes, every Paradox property offers a distinct experience for guests seeking style, authenticity, and a genuine connection to place.

With properties in Vancouver, Singapore, Phuket, Kunshan, and Whistler, and new openings on the horizon in Kuala Lumpur and Bangkok, Paradox Hotels is redefining modern hospitality around the world.

At Paradox, we celebrate individuality and embrace the unique character of each destination. Our mission is to create unforgettable guest experiences that connect people to the heart and spirit of every community we call home.

This is Paradox.

Where stories unfold freely, and luxury finds new meaning.

Our Hotel

Set within the beautifully preserved 169-year-old sandstone façade that once housed Sydney’s Fairfax newspaper empire and the Bank of New South Wales, Paradox Sydney honours the rich heritage of its landmark building while embracing a contemporary expression of five-star hospitality. Perfectly positioned in the heart of the CBD, the hotel places guests moments from Sydney’s most celebrated dining, shopping and cultural precincts.

Reimagined in 2025 as Paradox Sydney, this iconic address marks a new chapter for the property. Blending historic character with modern design and warm, intuitive service, the hotel reflects the Paradox philosophy of cultured yet approachable hospitality, creating a vibrant guest experience shaped by the energy and spirit of Sydney itself.

The Role

We are seeking motivated full-time Housekeeping Attendants to join our diverse and friendly team.

As a Housekeeping Attendant, you will take pride in maintaining the cleanliness and presentation of our guest rooms and public areas, ensuring our high five-star standards are consistently met. This is a hands-on role that directly impacts the guest experience and reflects the Paradox brand promise of exceptional care and attention to detail.

Shift details:

• General shift: Monday to Friday, 8:00am – 4:00pm

• No casual positions available

Key Responsibilities

• Ensure all guest rooms and public areas are cleaned and presented to five-star Paradox standards
• Maintain a high level of attention to detail, hygiene, and presentation across all assigned areas
• Replenish amenities, linen, and supplies to ensure a consistent guest experience
• Report maintenance issues, safety hazards, or lost property promptly and accurately
• Maintain cleanliness and organisation of housekeeping equipment and storage areas
• Adhere to safety, security, and hygiene procedures at all times
• Contribute to a positive team environment and provide professional, friendly service to guests and colleagues

About You

You are proactive, reliable, and passionate about creating a spotless, welcoming environment for every guest. You take pride in your work, value teamwork, and bring a positive, can-do attitude to every shift.

To be considered, you’ll need:

• The ability to deliver five-star service with professionalism and enthusiasm
• Previous experience in a hotel housekeeping role (5-star preferred but not essential)
• Flexibility and adaptability to work a rotating roster including weekends and public holidays if required
• Physical capacity to push, pull, and lift up to 15kg
• Willingness to follow Work Health & Safety guidelines
• Good communication skills – you may be required to carry a phone during your shift

Why work with us

At Paradox Sydney, we believe our people are the heart of our success. We offer:

• A supportive, professional, and friendly environment
• Complimentary daily staff meals prepared by our chefs
• Ongoing training and mentoring opportunities
• Employee recognition programs and a vibrant social club
• Special accommodation rates for team members, family, and friends across Paradox hotels worldwide
• A complimentary overnight stay after 90 days of employment
• Access to a confidential Employee Assistance Program (EAP)
• Complimentary uniforms and professional presentation standards

Pay & Conditions

This is a Level 2, Guest Service Grade 2 position under the Hospitality Industry (General) Award.

Working Rights

Applicants must have valid and ongoing Australian working rights to be considered.

Join the Paradox Sydney Team

If you take pride in your work and want to be part of a global collection redefining modern luxury, we’d love to hear from you.

Apply today and let your next chapter unfold with Paradox Sydney.