Job Description

Part of the Accor portfolio, The Clarence Hotel Sydney, part of the Handwritten Collection, has recently opened with a buzz in its central Sydney CBD location near Wynyard, Pitt st Mall, Barangaroo and Darling Harbour.

Clarence is in the funky part of town, where the buildings operate large business deals by day, and the nightlife is a plethora of hidden bars and lane-ways of entertainment. The Clarence Hotel Sydney will feature 50 hotel rooms, gym, a Restaurant and 2 Bars once all stages are complete.

We are seeking a dedicated and detail-oriented Housekeeping Attendant to join our team in Sydney, Australia. As a Housekeeping Attendant, you will play a crucial role in ensuring our guests enjoy a clean, comfortable, and welcoming environment during their stay.

• Clean and maintain guest rooms, public areas, and other assigned spaces to the highest standards of cleanliness and hygiene
• Respond promptly and efficiently to guest requests and concerns
• Restock guest room supplies, including toiletries, linens, and amenities
• Properly handle and store cleaning equipment and supplies
• Report any maintenance issues or safety hazards to the appropriate department
• Collaborate with team members to ensure seamless operations and guest satisfaction
• Maintain guest privacy and security of personal belongings
• Adhere to all hotel policies, procedures, and safety guidelines
• Participate in regular training sessions to enhance skills and knowledge
• Assist with special cleaning projects or deep cleaning tasks as needed

Qualifications

• Previous housekeeping experience in a hotel or similar environment preferred
• Excellent attention to detail and strong organizational skills
• Ability to anticipate and proactively address guest needs
• Efficient time management skills and ability to prioritize tasks
• Physical stamina to stand, walk, and perform cleaning tasks for extended periods
• Basic English communication skills, both verbal and written
• Flexibility to work various shifts, including weekends and holidays
• Team player with a positive attitude and willingness to collaborate
• Knowledge of proper cleaning techniques and safe handling of cleaning chemicals
• Familiarity with Australian hospitality standards and regulations
• Understanding of workplace health and safety practices
• High school diploma or equivalent preferred

Additional Information

About the Handwritten Brand - Charming | Dynamic | Local

Handwritten Collection was created in 2022 to bring together hotels with a unique personality, intimately reflecting the character and warmth of the people who love and look after them. Putting the host at the centre of the Handwritten proposition and the charming presence that weaves in their character and personality into the fabric of the hotel. We celebrate the passions that make humans special and unique. From the interesting to the eccentric traveller, our properties are curated, stylish and intimate spaces that reflect an authentic story at each hotel.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

• Learn your Way - Access to our Accor Academy so you can learn while you earn!
• Work Your Way - Flexibility to ensure a work life balance!
• Incredible Accor Heartist Benefits - including discounted Food & Beverage + Accommodation Worldwide
• Accor's refer-a-friend bonus
• Accor's Parental Leave Scheme
• Access to our Employee Assistance Program

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Diversity, equity and inclusion are paramount to us and our ambition is to attract, recruit, develop and promote talent.