As a Housekeeping Attendant, your primary responsibility is to ensure the cleanliness of guest rooms and public areas, following the guidance of Supervisors and adhering to hotel policies and procedures.
Key Job Responsibilities:
Collect keys and daily assignments, preparing the trolley and necessary equipment for efficient task performance and to prevent delays.
Maintain and clean guest rooms, replenishing room supplies according to the hotel's Standards of Performance.
Clean and replenish bathrooms, ensuring adherence to Standards of Performance and safety standards.
Arrange and tidy guest belongings while cleaning rooms and bathrooms.
Inform Valet Service to collect guest clothes for laundry, dry cleaning, or pressing to ensure guest satisfaction.
Clean guest corridors, service pantries, and service areas, maintaining a professional and organized appearance.
Report maintenance-related issues to the Engineering Department for general upkeep and facility maintenance.
Consider guest needs and requirements when working in public areas and guest rooms, ensuring courtesy and guest satisfaction.
Uphold environmental, health, and safety standards in alignment with organizational policies.
Adhere to the company’s environmental, health, and safety procedures and policies.
Millennium Hotels and Resorts (MHR) is the global brand of Millennium & Copthorne Hotels Limited (M&C), a global hotel company which owns, manages and operates nearly 140 hotels across some 80 locations.
It has several distinct hotel brands, including Grand Millennium, Millennium, The Biltmore, M Social, Studio M, M Hotel, Copthorne and Kingsgate, throughout Asia, Europe, the Middle East, New Zealand and the United States.
Its properties are in key getaway cities such as London, New York, Los Angeles, Paris, Dubai, Beijing, Shanghai, Seoul, Tokyo, Singapore and Hong Kong. Occupying the best locations around the world, MHR is ideal for both business and leisure travellers.
M&C is the hotel arm of Singapore-listed global real estate company City Developments Limited, and is a member of the Hong Leong Group.
