Accor

Housekeeping Attendant

Accor  •  Mascot, AU (Onsite)  •  3 months ago
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Job Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Housekeeping Attendant

As a Room Attendant, you play a vital role in our Housekeeping department and dazzle our guests by keeping our rooms super clean and paying attention to every tiny detail. Your responsibilities extend beyond the physical tasks and include collaborating harmoniously within the team and helping guests whenever needed. Your dedication ensures that every guest has a wonderful stay, leaving with cherished memories of great hospitality.

Primary Responsibilities

  • Thoroughly clean all sections of the guest rooms, such as changing linens, cleaning bathrooms, and wiping down surfaces, all to ensure an exceptional first impression
  • Work diligently within the established guidelines to achieve the impeccable standards we hold dear
  • Maintain and restock housekeeping trolleys, keeping them organised and well equipped
  • Use cleaning materials with care and adhere to safety protocols to ensure a secure environment
  • Respect guest privacy and security, upholding our commitment to their comfort
  • Report maintenance issues promptly, showing your dedication to a flawless experience

What’s in it for you:

In 3-4 bullet points, showcase the benefits and perks of working at the property

Employee benefit card offering discounted rates in Accor worldwide

Learning programs through our Academies

Opportunity to develop your talent and grow within your property and across the world!

Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

Clean all assigned guestrooms to standard

Take initiative to add a personalized experience for the guest

Take ownership of guests’ privacy and belongings, while ensuring exceptional service

Qualifications

Skills and Experience

  • Previous experience as a cleaner or room attendant is a plus
  • Your communication style is warm and welcoming where guests and team members alike feel right at home around you!
  • You have an eye for detail and work efficiently, managing your time well and taking pride in your tasks
  • You enjoy a physical role, navigating between rooms may involve using internal and external staircases and open pathways
  • You embrace collaborating with colleagues from various backgrounds
  • Reliable transportation and availability to work a variety of shifts including weekends and public holidays as required

Additional Information

What’s in it for you:

Employee benefit card offering discounted rates in Accor worldwide

Learning programs through our Academies

Opportunity to develop your talent and grow within your property and across the world!

Ability to make a difference through our Corporate Social Responsibility activities

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Accor

About Accor

We are Accor

We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.

We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.

Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.

Industry
Travel & Hospitality
Company Size
10,000+ employees
Headquarters
Issy-les-Moulineaux, FR
Year Founded
Unknown
Website
accor.com
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