Job Description

Job Location: Charlotte Home Office - Charlotte, NC 28208,

Job Category: Skilled Labor - Trades, Housekeeping Associate

Location: Charlotte, NC | Multiple Northwood Ravin Communities

Schedule: Full Time | 40 Hours Per Week

Behind Every Exceptional Community Is a Team That Runs It Flawlessly

At Northwood Ravin, we’re known for creating some of the most distinctive luxury apartment communities in the Southeast. That same level of care and precision extends beyond what residents see—it’s embedded in how we operate every day.

We’re looking for a Housekeeping Associate who takes pride in creating spotless, welcoming spaces and understands that every detail contributes to an exceptional living experience for our residents and guests.

The Opportunity

In this position, you will help maintain the cleanliness, appearance, and presentation of our luxury apartment communities throughout the Charlotte market. From beautifully maintained amenity spaces and common areas to guest suites and apartment homes, your work will ensure every space reflects the quality and attention to detail that define Northwood Ravin.

Key areas of focus include

• Maintaining the cleanliness and presentation of interior common areas, including lobbies, leasing offices, fitness centers, amenity spaces, corridors, elevators, and restrooms.
• Completing daily cleaning assignments, including sweeping, mopping, vacuuming, dusting, sanitizing high touch surfaces, cleaning glass, and replenishing restroom supplies.
• Preparing and resetting guest suites between stays, including changing linens, cleaning kitchens and bathrooms, restocking amenities, and ensuring each suite is guest ready.
• Performing detailed apartment turn cleaning, including appliances, cabinets, countertops, bathrooms, windows, floors, and fixtures to ensure homes are ready for incoming residents.
• Maintaining clean and organized amenity spaces, managing trash and recycling, monitoring cleaning supplies, and properly operating and caring for cleaning equipment.
• Following established cleaning procedures and safety protocols, properly handling cleaning chemicals, and promptly reporting maintenance concerns, damage, or potential safety hazards.

This is a role for someone who finds satisfaction in the details, takes ownership of their work, and understands that a beautifully maintained environment makes a lasting impression on everyone who walks through our doors.

What You Bring to the Team

You have a strong attention to detail, excellent time management skills, and the ability to work independently while maintaining consistent cleaning standards. You can read and follow written cleaning instructions and product safety labels, safely operate standard cleaning equipment, and use smartphones or tablets for timekeeping, cleaning checklists, and team communication. You are comfortable performing physically active work, including extended periods of standing, walking, bending, and lifting or moving items weighing up to 50 pounds. You are available to work a full time schedule of 40 hours per week, with occasional weekends or holidays as needed. Previous experience in housekeeping, janitorial services, hospitality, or commercial cleaning is preferred, particularly within luxury residential or hospitality environments. A high school diploma or equivalent, knowledge of cleaning products and safety practices, and bilingual communication skills in English and Spanish are also valued.

More importantly, you bring a thoughtful, detail-oriented approach, communicate clearly, and take ownership of your work. You’re dependable, collaborative, and take pride in delivering high-quality results and representing the Northwood Ravin brand with pride.

Why Northwood Ravin

We believe exceptional communities are built by exceptional people and we are intentional about supporting both.

Our team is supported through competitive compensation, personal development, housing opportunities within our communities, and an elevated benefits experience designed to promote well-being, financial stability, and life beyond work.

We offer retirement planning with company match, generous paid time off, and dedicated time to give back through volunteer initiatives.

Our commitment to you evolves over time, through expanded time off, enhanced retirement contributions, reduced benefit costs, and meaningful recognition at key milestones.

Our Culture

We’re collaborative, accountable, and committed to excellence in everything we do. There’s a shared pride in our work and a shared understanding that the details matter.

If you’re looking to be part of a team that operates with intention and high standards, we’d love to connect.

Northwood Ravin is an equal opportunity employer.

Qualifications