Job Description

Housekeeping Assistant, York

Morning & Daytime Shift Patterns & Duties

Hourly Rate: £13.45 plus generous benefits (please see below).

Contract: Permanent, part-time. A minimum commitment of 20 hours per week

Required Days of Work: Monday - Friday flexibility is required throughout the week

Working Hours: Varied shift patterns, between the hours of 10am - 6pm. Full flexibility required.

Overtime: We offer overtime opportunities to support both planned and unplanned shift cover. These additional hours help us maintain the exceptional service and support our residents expect.

Where Ambition Lives

At Vita Student, we create more than premium student accommodation; we create unforgettable experiences for a global community of ambitious students.

From industry-leading spaces and first-class services to vibrant communities and exceptional support, everything we do is designed to help our residents thrive. Our residences are home to students from around the world, and we're proud to provide an environment where they can live without limits and focus on achieving their ambitions.

Passionate about creating exceptional spaces, the Housekeeping Assistant plays a key role in delivering the five-star experience Vita Student is known for. Through maintaining high standards across accommodation and communal areas, this role helps foster a welcoming environment for a diverse global student community.

Vita Student’s Housekeeping Assistant

Help create the five-star living experience Vita Student is known for by maintaining beautifully presented resident studios. Following designated cleaning schedules, duties include dusting, vacuuming, sanitising surfaces, making beds and ensuring every space remains clean, healthy and ready for residents to feel at home.

• Deliver an exceptional and personalised housekeeping service, ensuring resident studios are maintained to Vita Student's high standards of cleanliness, comfort and presentation.
• Identify and report maintenance issues within resident apartments, helping to ensure studios remain safe, functional and welcoming.
• Build positive relationships with residents, responding professionally to housekeeping queries and supporting an outstanding resident experience.
• Remain attentive to resident wellbeing, raising any welfare concerns through the appropriate reporting channels.
• Monitor housekeeping stock levels and support inventory management to ensure cleaning supplies are readily available.
• Maintain waste and recycling areas associated with housekeeping operations, ensuring safe and compliant working practices.
• Follow Control of Substances Hazardous to Health (COSHH) regulations and health and safety procedures at all times, ensuring the safe use, storage and handling of cleaning products.
• Support the presentation of shared spaces where required, helping maintain the exceptional standards expected within a premium student living environment.
• Use mobile technology to accurately record completed studio cleans, including photographic records before and after each service.

Who We’re Looking For

A positive and motivated individual with a keen eye for detail and a passion for delivering exceptional service. Thriving in a fast-paced environment, the successful candidate will take pride in creating welcoming spaces that enhance the wellbeing and experience of residents within a leading student accommodation community.

Professional Experience

• Proven housekeeping experience within hospitality, student accommodation, residential living or other high-volume environments where exceptional standards are expected.
• Strong knowledge of COSHH requirements and safe working practices, consistently maintaining a safe, clean and welcoming environment.
• Comfortable using a range of digital tools and systems to work efficiently and support a seamless resident experience.

Personal Qualities and Characteristics

• A genuine commitment to creating an inclusive environment where people from all backgrounds feel respected, valued and welcomed.
• Adaptable, positive and proactive, with a willingness to support changing operational needs.
• Resilient and resourceful, demonstrating sound judgement when responding to unexpected situations.
• Able to carry out the duties of the role, which may include periods of standing and repetitive tasks. Reasonable adjustments will be considered where appropriate.
• Flexible and reliable, with the ability to support a 24-hour operation, including weekends, bank holidays and peak trading periods. Every effort will be made to accommodate religious, cultural and personal commitments while maintaining service delivery to residents.

This opportunity could be ideal for candidates with experience in housekeeping, hotel housekeeping, room attendant, accommodation cleaning, hospitality, student accommodation, residential living or cleaning services roles.

Why Join the Vita Student Team?

We believe exceptional experiences start with exceptional people. That's why we invest in our colleagues, providing opportunities to grow, develop and build rewarding careers within a business that is redefining premium student living.

Career Development – Whether your Vita career is a medium or long-term venture; we onboard all employees by means of a thorough induction and learning & development programme, delivering professional progression via our Bronze, Silver, Gold & Platinum training & recognition schemes.

Perkbox – All employees are given access to a Perkbox account, enabling them to choose lifestyle perks and discounts that matter by giving points to spend on a wide range of products, services & experiences, such as; cinema tickets, supermarket savings, discounted days out, a daily coffee or a summer holiday – there’s something to suit everyone!

Recognition Programmes – We recognise and celebrate our people via numerous recognition schemes, such as employee of the month vouchers, community champion, experience awards, golden buzzer awards, work anniversaries etc.

24/7 Employee Assistance – The wellbeing of our colleagues is of vital importance to Vita Group. All employees have access to a confidential service; offering support and guidance for personal or work-related issues that may be impacting wellbeing.

Parties & Events – We expect high standards from our people and like to reward demanding work by hosting parties and events each year, encouraging colleagues to let their hair down, have a great time and celebrate success together.

Royal London Pension – We care about our people and their future. Vita Group contribute a financial value of 3% of salary to your pension pot in addition to 5% employee contribution to help prepare for the future.

Holidays – Holidays are paid on a pro-rata basis which is reflective of hours worked. Our team receive 28 days paid holiday including England & Wales Bank Holidays, pro-rata.

Right to Work & DBS

All offers of employment are subject to satisfactory pre-employment checks which will include Disclosure & Barring Service (DBS) checks.

Unfortunately, we are unable to offer Right to Work Sponsorship. Therefore, if you do require a company to sponsor your Right to Work in the UK, we will not be able to progress your application further.