Job Description

Pullman Cairns International is the epitome of 5-star tropical luxury. Located in the heart of Cairns, our iconic hotel blends grand architectural elegance with the vibrant, relaxed spirit of Tropical North Queensland. Featuring stunning harbor views, sophisticated guest rooms, and a reputation for world-class service, we offer an unparalleled premium experience for global travelers, corporate guests, and luxury seekers alike.

Behind every unforgettable guest experience is an exceptional Housekeeping team. At Pullman, we don't just clean spaces—we curate pristine environments that reflect the highest standards of luxury and care.

As part of the prestigious global Accor network, we offer an environment where your dedication is recognized, your growth is supported, and you are part of a team passionate about delivering 5-star perfection.

We are seeking a refined, detail-focused Housekeeping All-Rounder to join our team on a casual basis. This dynamic, hands-on role allows you to immerse yourself in multiple facets of our luxury operations, spanning across guest rooms, public areas, and our laundry department.

If you take immense pride in your work, have an eye for the finer details, and want to work in a stunning, upscale environment in paradise, this is your opportunity to shine.

What you’ll be doing:

• 5-Star Room Styling: Cleaning and meticulously servicing luxury guest rooms and suites to impeccable Pullman standards.
• Public Area Presentation: Maintaining the flawless presentation of our grand lobby, premium amenities, and public spaces across the hotel.
• Laundry Operations: Assisting with high-volume laundry tasks, including sorting, washing, folding, and premium linen distribution.
• Luxury Amenities Care: Replenishing high-end amenities, fresh linen, and housekeeping supplies to ensure the ultimate guest comfort.
• Proactive Reporting: Identifying and reporting maintenance requirements and managing lost property with high integrity.
• Team Collaboration: Working seamlessly with the wider housekeeping and hotel teams to ensure smooth daily operations.

Qualifications

• A premium mindset with a positive attitude, professional presentation, and a genuine passion for hospitality.
• Impeccable attention to detail, an eye for perfection, and the drive to maintain strict 5-star standards.
• Versatility and the ability to adapt across multiple housekeeping areas, including rooms, public areas, and laundry.
• Energy and stamina, being physically fit and comfortable working efficiently in a fast-paced, premium hotel environment.
• Flexibility, being reliable and available to work a rotating 7-day roster, including mornings, weekends, and public holidays.

Additional Information

Why work for Accor?

Accor is one of the largest global hospitality businesses, with over 5400 Hotels across 110+ countries, the career development opportunities are endless.

Benefits Your Way

• Access to global accommodation and F&B discounts
• #LearnYourWay with a sophisticated modern training platform, which offers a constantly expanding database of free, industry focused training.
• Recognition of service anniversaries and Accor Tenure Milestones

Our Commitment to Diversity & Inclusion.

• We are an inclusive employer, and our ambition is to attract, recruit, and develop diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are most welcome to let us know.