Job Description

Wilderness Resort in Wisconsin Dells, Wisconsin is America's Largest Waterpark Resort! The Wilderness provides a fun, safe, and memorable experience to not only our guests but out employees as well! We are a family-owned resort that takes pride in ensuring guest satisfaction as well as treating our employees like family. We strive for excellence within our resort and hope to create a long-lasting positive influence on the employees that join our team!

Join the Wilderness Family for a rewarding employment experience! #WeAreFamily

The Wilderness Resort is seeking hardworking, dependable, enthusiastic, customer service driven individuals to join our fast-paced team! Employees have access to great benefits, amenity usage, and so much more!

The Housekeeping Administrative Assistant position is responsible for ensuring that all housekeeping employee schedules, clock-in/out times, attendance records and respective/appropriate progressive disciplinary actions are properly maintained and managed throughout all the various housekeeping departments.
This is a full-time position with day, night and weekend availability.
Essential Duties and Responsibilities:
• Verify employee punch records and attendance shift by shift. Correct any employee punch errors to ensure employees are properly paid for their time. Ensure all Housekeeping staff are reaching their weekly hour minimums for Employee Insurance Programs and Contracted Guaranteed Weekly Hour Averages.
• Work with other department managers and administrators if/when employees work across departments to ensure proper timekeeping and scheduling is kept.
• Issue appropriate warnings in accordance with the progressive discipline policy for attendance or timeclock related violations as well as uniform policy violations.
• Verify that all housekeeping terminations have been processed and/or complete all housekeeping employee termination notices as directed by housekeeping managers.
• Complete monthly inventory of housekeeping supplies and equipment at all properties, advises Housekeeping Director of items to be purchased. Update all MSDS Binders / Red Emergency Action Plan Binders at all properties.
• Conduct and/or monitor all new hire interviews, orientations and job placement to housekeeping departments.
• Issue staff uniform items, manage uniform stock, and re-order as necessary. Assist in various Housekeeping Training Videos for New Hire Staff as well as Re-Training efforts with current housekeeping staff.
• Track and maintain relevant data provided through housekeeping managers for various projects at all properties – such as: Deep Clean Data, Bed Inspections Data, Other Special Projects Data, etc.
• Serve as the primary management contact for employees during designated department “office hours.”
• Ensures all necessary employee forms are completed and submitted properly and in a timely fashion.
• Assists in coordinating various activities designed to promote and maintain a high level of employee morale.
• Develop a high level of resort and housekeeping knowledge.
• All other duties as assigned by management.
Wilderness Resort is an Equal Opportunity Employer