Job Description

When you work at THE FORUM, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life!

THE FORUM is recruiting for a hospitality focused Housekeeping Administrative Assistant to join our team! The Administrative Assistant is responsible for providing administrative support services to the Environmental Services Director, the Housekeeping Supervisor and the Housekeeping Department as needed, which meets and/ or exceeds LCS’s quality service standards. Key areas of responsibility include providing administrative, secretarial, and clerical assistance and support to the Environmental Services Director and the Housekeeping Supervisor. They ensure the efficient operations of the office, as well as confidential interactions with all the related constituencies in the office. Works with minimal supervision and serves as a primary source of contact/liaison between the Environmental Services Office and the membership/public, in person or by phone. Duties include, but are not limited to, management reports, memos, scheduling, maintaining various logbooks, tracking requests for correspondence/follow-up/information, drafting correspondence, and scheduling of meetings. They provide the necessary assistance and secretarial support for the Housekeeping Department.

Employment Type Full Time

Hourly Wage: $24.50- $30.71

Why You'll Love Working Here

• Medical, Dental, and Vision insurance; HSA and FSA options
• Life and Disability coverage (basic and voluntary)
• Voluntary Accident, Critical Illness, Identity & Fraud Protection, and Pet Insurance
• Competitive benefits and 401(k) with company match
• Referral Bonus Program - Up to $500 per referral!
• Generous PTO, Paid Holidays and Bereavement Leaves
• Employee Assistance Program & a Safe and clean work environment
• Birthday Celebration, Service Tenure Awards and Monthly Employee Engagement Activities
• Career Advancement Opportunities
• Tuition Reimbursement Program
• A warm, engaging, and mission-driven workplace where your impact truly matters

Here are a few of the daily responsibilities of a HOUSEKEEPING ADMINISTRATIVE ASSISTANT

• Attending regular meetings and training as directed by the Environmental Services Director.
• Types, copies, and distributes documents (memos, letters, other) via email or in hard copy for the Environmental Services Director.
• Prepare and submit Work Orders for all Environmental Services functions and schedule changes as needed daily (ex. Annual Cleanings, Daily Cleanings, and emergency Work Orders).
• Type and distribute (hard copy or email) meeting Notices and Agendas and to appropriate management staff.
• Update the Environmental Services Document Binder, Attendance Binder, Training Log Binder, and Community Safety Program Manual, and Resident Document Binder.
• Reserve the rooms through the Front Desk for all Departmental meetings/gatherings as needed.
• File and organize documents and papers.
• Research special topics and organize special events as assigned by the Housekeeping Director, and other reasonable tasks as assigned.
• Participates in the research, preparation, and writing of the department budget as requested.
• Assists in operating the Department within budget guidelines.
• Implements and monitors departmental compliance with all infection control policies and procedures.
• Orders necessary supplies, chemicals, and equipment.

Here are a few of the qualifications we need you to have:

• High school degree / GED required. Special courses in housekeeping or institutional management are desirable. Five (5) years of experience in an administrative support role is desirable, as is one (1) year of experience preferred in assisted living, home health, full service, skilled nursing, and/or hospitality industries.
• Good oral and written communications skills are essential for effective communication, as is the ability to facilitate small group presentations and training. Knowledge of phone operations and receptionist skills are desirable, as is the ability to understand and communicate effectively in English.
• Ability to handle multiple priorities, and perform tasks with frequent interruptions, along with competency in organizational and time management areas. Knowledge of the organization and maintenance of filing systems, and ability to meet schedules and deadlines of the work area. Demonstration of organizational skills, including attention to detail.
• Practice positive resident relations by demonstrating LCS hospitality promises and service standards to residents, families, guests, and the public. Demonstration of good judgment, problem solving, and decision-making skills. The ability to effectively manage scheduling conflicts, and maintenance / protection of the confidentiality of each resident’s information always.

• Demonstration of proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel, Power Point) and LCS applications with the ability to learn new applications. The ability to create and maintain an Excel spreadsheet, type 60+ WPM, and understand / analyze financial data.

If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you!

EEO Employer