Job Description

A great lifestyle in a treasured environment, this is life at PSC!

The opportunity

As we move into our peak season, we’re looking for enthusiastic and self-motivated Housekeeping professionals to join our teams at Shoal Bay Holiday Park, and Port Stephens Koala Sanctuary.

As a Housekeeper, you will be guided by the Housekeeping Team Leader, and work alongside a team, making sure our guests have a great stay and experience, rain, hail or shine!

These are permanent opportunities – working part-time a minimum of 40 hours up to a maximum of 76 hours per fortnight on a 7-day rotating roster

What does the roster look like?

Our rosters are scheduled in advance providing you plenty of notice of your shift times and schedules. As the Sanctuary is open 7-days a week, the roster is drawn up to reflect this, with shifts available across Monday to Sunday each week.

As our business focuses around tourism and holiday-goers, there will be times during peak periods where we do require some flexibility from staff with regard to their rosters to ensure we can continue to provide the best experience we can to our guests.

We roster to consider your leave requests and where possible, ensuring an even spread of weekend work across the team.

• Base Hourly Rate Range: $29.66 to $36.78 per hour + 12% super + retention allowance + adverse work allowance
• Working weekends? Penalty rates apply.
• We have opportunities available at Shoal Bay Holiday Park, or Port Stephens Koala Sanctuary

The key responsibilities of the role can be found in the position description here – view the position description.

Please Note: For the purpose of recruitment, the title of Housekeeper has been used to reflect the equivalent industry title. Internally the official title of this position is Guest Services Housekeeper.

We’re all about putting the right people, in the right role! Here’s what we’re looking for:

• Experience in housekeeping, or accommodation services such as AirBnB cleaning, etc
• Ability to work independently and efficiently, while adding to a supportive team environment
• Commitment to safety, quality service, and attention to detail
• Availability to work a 7-day roster

This is life at PSC!

• Work/Life balance with generous leave entitlements
• Long service leave when you’ve been with us for just over 5 years
• Health & Wellbeing leave to recharge when you need it
• Industry leading Paid Parental Leave accessible for all employees – regardless of how you became a parent, we offer 14 weeks that can be taken within 2 years from the birth, adoption, or long-term foster care of your child.
• PSCare Day available to all employees to take in addition to your regular leave entitlements
• Confidential support (including mental health) through our employee assistance program
• Award winning health and wellbeing program PSCare, Workers Health Initiative with access to a broad range of gyms in the area, and discounted health insurance
• Free parking on site and a convenient local shopping centre
• And lots more…

Enough about us, we want to hear about you! So tell us about…

• Why do you love cleaning?
• What is your availability?
• Which location are you interested in?

Ready to Apply? Here’s what you need to know

• Applications Close: Midnight, Sunday, 23 August 2026
• Contact: Jessica Irvin, Housekeeping Supervisor – Koala Sanctuary, on 0459 583 872 or Jasmine Freeman, Housekeeping Supervisor – Shoal Bay, on 0427 595 062
• For information on our recruitment process, and what we look for in an application, please visit our Careers page on our website for ‘How to Apply’
• To complete your online application, you will be asked to upload a copy of your resume and provide responses to questions which are based on the criteria listed in the Position Description and our organisation Values
• We’re a 2024 Circle Back Initiative Employer – we commit to respond to every applicant
• We’ve partnered with the Veterans Employment Program to support veterans finding suitable, sustainable and meaningful employment
• Port Stephens Council adheres to the principles of a child safe organisation and supports children and young people having safe and welcoming experience in our community, accessing our facilities and in our care
• We acknowledge the Worimi as the original Custodians and inhabitants of Port Stephens. May we walk the road to tomorrow with mutual respect and admiration as we care for the beautiful land and waterways together