Position Purpose

Under the direction of the Environmental Services Manager or designee, the Housekeeper (Environmental Support Assistant) and Driver plays a vital role in ensuring a clean, sanitary, safe, and welcoming environment for residents, visitors, and staff. This position also provides and coordinates transportation to meet residents’ needs, ensuring safe and timely travel to medical appointments, recreational outings, and other off-site activities in compliance with all applicable federal, state, and local regulations.

What You Will Do

• Perform light to thorough housekeeping in resident apartments and common areas, including dusting, vacuuming, mopping, bathroom and kitchen sanitization, and floor care

• Complete laundry services such as collecting, washing, folding, and distributing resident linens and garments

• Perform deep cleaning of apartments during resident move-outs

• Empty trash and recyclables and maintain cleanliness of assigned areas

• Report maintenance issues such as lighting or equipment concerns promptly

• Maintain a clean, safe, and sanitary environment while following infection control and universal precautions.

• Provide safe and reliable transportation for residents to appointments, shopping, and community activities.

• Coordinate daily and weekly transportation schedules, including managing appointment logs and regular group outings.

• Communicate effectively with residents, staff, and external partners to ensure timely and efficient transport services.

• Assist residents with limited mobility, including boarding, securing mobility devices, and ensuring overall safety during transport.

• Monitor residents’ well-being during transport and report any concerns to appropriate staff.

• Maintain vehicle readiness, including cleanliness, fueling, preventative maintenance, and accurate mileage and usage logs.

• Collaborate with leadership and staff to improve transportation processes and coordinate alternative transportation services when needed.

• Support scheduling of staff assistance for resident appointments when required.

• Follow safety, infection control, and universal precaution practices

• Interact respectfully with residents, honoring privacy, dignity, and confidentiality

• Anticipate resident needs and go above and beyond to maintain a comfortable, welcoming environment

Minimum Qualifications

• High school diploma or equivalent

• Valid Driver's license required and must have a safe driving record.

• Previous experience in assisted living or with the geriatric population preferred

• Strong customer service, communication, and interpersonal skills

• Ability to work independently in a fast-paced, team-oriented environment

• Able to transfer residents on and off bus and into appointments or other destinations as require

• Basic computer skills and strong organizational abilities