Job Description

Job Title Housekeeper - The Dalmore Experience

Function Global Marketing

Location The Dalmore Distillery, Alness, IV17 0UT

Job Level: (Internal Reference Only) 1

Contract Full Time / Permanent - Monday to Friday, 08.30am – 4.30pm (37.5 hours p/w). Flexible approach to this pattern is required. Work in the evenings and at weekends will be mutually agreed in advance.

Role Reports to: Brand Home Manager

Date vacancy will close Tuesday, 16th June 2026. Where we receive high numbers of applications we may close vacancies early. If you think this is the right opportunity for you please don't delay in applying!

Who we are

Born in Glasgow, made in Scotland and enjoyed around the world. Whyte and Mackay is home to a collection of multi-award-winning global whisky brands led by The Dalmore, Fettercairn, Jura and Tamnavulin Our mission is to be a driving force in whisky, renowned for building brands that stand-out. Enabled by our brilliant community of 675 colleagues, reaching across 17 countries and counting. We're led by our values, continuing to grow and invest and looking for great talent to join our brilliant community. Ready to hear more?

What the opportunity looks like:

The Housekeeper will ensure that all front and back of house areas of the Dalmore Experience are kept to impeccable standards of cleanliness. From pre and post visit cleaning of public areas, on the spot cleaning during tour times, to ensuring washrooms and prep areas are immaculate at all times, the Housekeeper will be a key member in maintaining our reputation as a luxury brand.

The Housekeeper will support the Host team with some of their duties when required. Tasks will include setting out glassware, preparation of simple food and drink, moving light furniture, preparing purchases, washing and polishing glassware, crockery & cutlery.

The Housekeeper will ensure that all front and back of house areas of the Dalmore Experience are kept to impeccable standards of cleanliness. From pre and post visit cleaning of public areas, to on the spot cleaning during tour times, to ensuring washrooms and prep areas are immaculate at all times, the Housekeeper will be a key member in maintaining our reputation as a luxury brand.

The Housekeeper will support the Host team with some of their duties when required. Tasks will include setting out glassware, preparation of simple food and drink, moving light furniture, preparing purchases, washing and polishing glassware, crockery & cutlery.

Insert a couple of sentences that describe the opportunity then where we have chunky tangibles that the role will cover please put these in bullets.

• Housekeeping Duties

  - Ensure that front and back of house areas are immaculately clean as befitting of a luxury setting.

  - Adhering to The Dalmore Experience Housekeeping standard operating procedures at all times.

  - Ordering cleaning equipment and supplies to ensure everything required is always available.

  - Ensuring all Health & Safety procedures are followed at all times.

• Host Duties (only if members of staff unexpectedly unavailable and after training has been provided)

  - Assisting with glassware and food & drink preparation.

  - Preparing and serving food and drinks.

  - Assisting with gift wrapping or packaging.

Skills and experience that will help you be a success:

For this role we're looking for:

• Experience of cleaning in a luxury environment is desirable.

• Experience of cleaning in industrial areas an advantage.

• Experience of product ordering and control an advantage.

• A knowledge of service, particularly 5-star standard.

• Fantastic attention to detail.

• Flexible approach to working as occasional evening and weekend work may be required.

We believe that everyone has the potential for growth in our roles! You may feel you don't tick every box for this role, but if you believe you have relevant experiences that could help you succeed we'd much rather you apply rather than rule yourself out based on any self-limiting beliefs!

Why join us:

We offer a competitive salary, bonus package, life assurance, competitive pension, excellent product allowance, 35 days annual leave, plus enhanced family friendly policies. Our Rewards & Benefits page has further information.

Our application process:

If you like what you’ve read and want to explore this opportunity further, please apply before the closing date listed at the top of the advert.

Our team read each and every application, therefore you'll hear back from us in due course.

Candidate guidance on the use of AI in the application and screening process can be found on our career site.

Should you require any adjustments to our recruitment process to help you be at your best then please contact us at HRTeam@whyteandmackay.com and we'll do what we can to support.