Job Description

Posting number: 202603125

Department: Social Services

Division: Business Operations

Job classification: HouseKeeper-TeamLeader

Posting type: Open & Promotional

Categories: Social Services, Custodial

Summary

This position is located in the Facility Maintenance Team, Business Operations Division.

Examples of duties

This is a working leadership position that is responsible for leading four housekeeper positions located in the Social Services building during the hours of 12:30 PM- 9:30 PM. This position ensures that security measures are followed and is responsible for securing all exterior entrances and arming the burglar alarm at the end of each shift. This position will assist in training staff in the effective use time, materials, and equipment. Supply inventory control is a critical role of this position. Team Leaders are responsible for issuing maintenance supplies to the housekeepers assigned to their shift. This worker also inspects work to ensure that the janitorial crew is observing appropriate cleaning standards and methods. Must be able to complete minor maintenance repairs that are reported by the housekeepers. Reports any building maintenance repair need to the Facility Manager. Contributes to the performance appraisals and participates in other staff related personnel responsibilities. As a working leader, performs janitorial duties for the assigned areas daily, including rooms, halls, stairways, and assists other staff in completing janitorial assignments when necessary. May perform other related duties as required or assigned.

Qualifications

MINIMUM EDUCATION & EXPERIENCE REQUIRED: Completion of grammar school and one year of experience in housekeeping work; or an equivalent combination of education and experience.

PREFERRED EDUCATION AND EXPERIENCE REQUIRED: High school diploma or equivalency and one year of experience in custodial maintenance of public or commercial buildings.

Supplemental information

Knowledges, Skills, and Abilities

• General knowledge of established cleaning procedures and techniques.
• General knowledge of purpose and application of products and equipment used in a cleaning operation.
• Ability to observe and evaluate effectiveness of work group dispersed through assigned area.
• Ability to interpret, apply, and communicate instructions.
• Ability to implement, coordinate, monitor, and adjust daily work schedule or routines.
• Ability to give basic instructions, supervision, and individual assistance to a work group.

-Ability to establish and maintain an effective working relationship with others.

CONDITIONS OF EMPLOYMENT: The selected applicant will be subject to the following conditions prior to appointment. Failure to complete or fulfill these conditions may result in dismissal.

Each applicant who is tendered an offer for employment for any position with Cumberland County shall be tested for the use of drugs specified in the County policy. Refusal to submit to testing or a confirmed positive test shall be a basis for withdrawal of the conditional employment offer.

Law enforcement background check is required.

This position will require assisting in emergency and/or disaster situations.

The Cumberland County Department of Social Services has a dress code policy that must be adhered to. This policy includes specific guidelines related tattoos and body piercing.

College transcripts may be submitted on-line via the attachment feature or mailed to Cumberland County Department of Social Services, P.O. Box 2429, Fayetteville, NC 28302. Prior to employment start date, an official transcript must be presented in its original unopened envelope.

Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log into your account and click "Application Status."

If there are specific questions regarding this posting, you may contact DSS Human Resources at 910-489-7434.

MISSION

The Cumberland County Department of Social Services stands united to strengthen individuals and families and to protect children and vulnerable adults. We collaborate with our community partners to provide programs and services which engage our customers in improving their quality of life.

VISION

We envision our Department... as a catalyst for improving quality of life through teamwork, partnership, forward thinking, and cutting edge service delivery. We envision our customers...as partners, motivated and empowered to improve their quality of life.

Our Core Standards & Values

A quality customer experience, business operations and employee experience represents our three Core Standards that guide our principles and values. We have identified eight core values and validating behaviors that define our Departments: Service, Teamwork, Accountability, Diversity, Innovation, Optimism, Integrity and Flexibility.