Job Description

At InterContinental London Park Lane, we are currently looking to for a Housekeeping Team Leader to join the team with an immediate start.

Welcome to InterContinental London Park Lane

Located at one of the capital's most prestigious addresses, where the late Queen Elizabeth II once resided. Our hotel redefines traditional luxury, offering a blend of modernity and flexible sophistication in the heart of Mayfair. Inspired by its scenic views overlooking two Royal Parks, our establishment boasts elegant natural interiors and award-winning seasonal cuisine.

Step into a leadership role where your passion for people, attention to detail, and commitment to exceptional standards can truly shine. We’re looking for a Housekeeping Team Leader to help lead our housekeeping operation and create memorable experiences for every guest who walks through our doors.

In this hands-on role, you’ll support the day-to-day running of the department, inspire and mentor the team, and ensure every guest room and public area is presented to the highest standard. From delivering training and supporting the IHG Way of Clean programme, to carrying out quality inspections and ensuring health & safety procedures are followed, you’ll be at the heart of creating a welcoming and spotless environment.

You’ll work closely with Front Office, Maintenance, and other hotel departments to ensure seamless service delivery while confidently handling guest requests and supporting your team to succeed.

We’re looking for someone who:

• Leads with positivity and energy

• Has a keen eye for detail

• Thrives in a fast-paced environment

• Enjoys coaching and developing others

• Takes pride in delivering exceptional guest experiences

If you’re ready to take the next step in your housekeeping career and be part of a passionate, supportive hotel team, we’d love to hear from you.

We are committed to offer and provide our Housekeeping Team Leaders with a competitive salary and a large range of benefits:

• £18.53 per hour (£38,542.40 annual salary) plus paid overtime and great IHG perks!

• 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated) 

• Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.

• Free meals on duty

• Professional career development with our IHG Leadership programs plus access to our digital online learning platform and numerous other learning and development opportunities

• We provide every employee company sick pay and life insurance.

• Amazing discounts for our hotels and restaurants around the world

• Discounts from over 15,000 stores – all the way from retail to cinema

• Most importantly, we’ll help you grow and develop you as an individual and inspire incredible.

At InterContinental London Park Lane, our ambition is to define our unique culture

• The kind of culture that inspires you to be all you can be.

• An invitation to tap into your unique personality to deliver and achieve incredible things.

• An expectation to play your part in empowering and inspiring others.

• An opportunity to learn, grow and push what’s possible.

• The promise of a personal and professional journey

• A place where everyone can belong and feel part of something bigger.

We are open 7 days a week 365 days a year and need people to work a range of shifts and days.

Please click ‘apply’ now!

You must meet the legal requirements to work in the UK.

IHG has been recognised as a ‘Best Employer 2025’ in the UK by Mercer.

As a Disability Confident Committed Employer, we are committed to providing an inclusive and accessible recruitment process. Please let us know if you require any adjustments or support at any stage, and your recruiter will assist you accordingly.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.