Job Description

Job Purpose

The Housekpeer/Turn Support role is responsible for maintaining clean, safe, and welcoming living and common spaces throughout the community. This position focuses heavily on unit and bedspace turns after move-outs, as well as daily cleaning of amenities, office areas, models, hallways, stairwells, elevators, and other shared spaces. The role supports the Maintenance and Operations teams to ensure move-ins are smooth and the community always looks its best.

Primary Responsibilities

This role works under the direction of the Maintenance Supervisor and Community Manager and supports unit turns and community cleanliness.

• Communication and Coordination: Meet with the Maintenance Supervisor to review daily priorities and turn schedules, communicate safety, cleanliness, or maintenance concerns promptly, and work closely with maintenance, leasing, and vendors during turn periods
• Unit and Turn Support: Clean units and bedspaces after move-outs, prepare units for move-in readiness, wipe surfaces, clean appliances, bathrooms, floors, windows, and fixtures, restock basic supplies as directed, and report damages or punch needs to Maintenance
• Common Area Cleaning: Clean amenities, leasing office, models, hallways, stairwells, elevators, and restrooms, sweep, mop, vacuum, remove trash from shared spaces, perform periodic deep cleaning, and maintain a clean and welcoming environment
• Trash and Waste: Remove trash from units and common areas, keep trash rooms and dumpster areas clean and organized, and report overflow, damage, or service issues immediately
• Supplies and Records: Maintain cleaning and safety logs as directed, notify supervisor when supplies or equipment are needed, and care for cleaning tools and equipment
• Weekends as Needed: Provide weekend or afternoon coverage based on community schedule and support peak turn and move-in periods as assigned

Qualifications

• Strong attention to detail and cleanliness
• Willingness to learn and follow direction
• Ability to read cleaning labels and safety instructions
• Comfortable working independently and as part of a team
• Previous housekeeping, hotel, janitorial, or turn experience preferred
• Reliable, organized, and punctual
• Able to manage time in a fast-paced environment
• Willing to work indoors and outdoors as needed
• Available to work weekends or overtime as required

Education and Experience

• Less than high school education or up to 6 months of related experience, or equivalent combination
• Prior cleaning or turn experience preferred

Licenses - Valid driver’s license with proof of insurance, if required for site operations

Physical Requirements - this role requires standing, walking, bending, lifting, reaching, pushing, and pulling throughout the day. Lifting over 10 lbs may be required. Repetitive motion and working in occupied and vacant units is expected.