Job Description

The Housekeeping Room Attendant is responsible for cleaning and maintaining the guest rooms,
public areas and back of house areas, such as the linen room and laundry areas, according to
company procedures and at a level that meets or exceeds company standards.
Core Responsibilities:
 Clean and maintain the guest room areas, including bathroom and bedroom, according to
company standards
 Organize and stock cleaning cart, and organize linen closets as assigned
 Complete assigned paperwork in an accurate and timely fashion
 Perform other duties as assigned, such as cleaning spills or executing special guest
requests
Knowledge, Skills, and Competencies:
 High work ethic and self-initiative
 Regular attendance according to established guidelines
 May be required to work varying schedules to reflect the business needs of the property
 Focus and maintain attention to tasks, and complete work assignments on time despite
frequent interruptions
 Ability to maintain excellent relationships with staff and maintain staff and guest
confidentiality at all times
Physical Requirements:
 Quickly and thoroughly perform cleaning duties in guest rooms, spending approximately
24 minutes per guest room, and cleaning approximately 18 rooms per shift
 Sit, stand and walk for varying lengths of time, often long periods of time
 Bend, stoop, squat and stretch to fulfill cleaning requirements
 Inspect rooms for cleanliness and immediately report guest belongings that have been left
behind
 Lift approximately thirty (30) pounds of equipment or supplies on and off a cart, using
safe lifting techniques
 Push heavy carts, approximately one hundred (100) pounds
 Good communication skills, both written and verbal, using written communication skills

Qualifications

• Physical Requirements (In-Office Role)
• Ability to work in a standard office environment.
• Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day)
• Occasional standing and walking throughout the workday.
• Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment.
• Ability to communicate effectively verbally and in writing.
• Occasionally required to stand, walk, bend, reach, or carry items.
• Ability to lift and/or move 10–25 pounds as needed (e.g., files, office supplies).
• Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles).
• Ability to hear and participate in conversations and meetings, use phone and/or headset
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Location Description

Location

San Diego Zoo Best Western-BWSND