Job Description

Date Published: 03/24/2024

REPORTING RELATIONSHIPS

Reports to: Environmental Services Manager

GENERAL SUMMARY

Works under the supervision of the Environmental Services Manager. The Housekeeper's primary job function is repetitive cleaning tasks in maintaining assigned area in an attractive, orderly and sanitary condition according to established procedures. While performing the duties of this, the employee is frequently required to stand, walk, push/pull equipment, use arm, leg and back muscles for extended periods, use hands and fingers to handle or feel objects, tools or controls, reach with hands and arms, climb, stoop, kneel or crouch. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 50 pounds or more. Perform other duties as assigned.

QUALIFICATIONS

Education:

• Basic Literary Skills required

Licensure:

• None

Experience:

• None

Interpersonal Skills:

• Ability to interact with visitors and all levels of hospital personnel in a professional and courteous manner.

Essential Technical/Motor Skills:

• Must demonstrate capability, knowledge and skill necessary to operate and maneuver pieces of housekeeping equipment required to perform assigned duties.

Essential Physical Requirements:

• Frequently required to stand, walk, push/pull equipment, use arm, leg and back muscles for extended periods, use hands and fingers to handle or feel objects, tools or controls, reach with hands and arms, climb, stoop, kneel or crouch. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 50 pounds.

Essential Mental Requirements:

• Must be able to concentrate on details and work with or without supervision to meet deadlines. Must have good oral/written communication in understanding and following verbal and/or written instructions.

Essential Sensory Requirements:

• Sufficient vision to perform duties.

Exposure to Hazards:

• Daily exposure to chemicals, bio-hazardous and infectious waste.

Other:

• N/A

JOB SPECIFIC DUTIES AND PERFORMANCE EXPECTATIONS

The following is a summary of the major job duties of this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Clean all assigned areas following department policies and procedures for the specific areas.

2. Remove trash from assigned areas. Empty and clean all waste baskets. Remove and properly dispose of infectious waste and/or hazardous waste.

3. Vacuum, sweep, dust and wet mop floors with disinfectant. Vacuum carpets as needed and buff floors and recondition as needed.

4. Carry out detailed but uninvolved written or oral instructions by applying common-sense understanding.

5. Obtain materials and supplies from designated areas. Restocks supplies on a daily basis.

6. Demonstrates knowledge of environmental services chemicals and their proper use.

7. Report all items in need of repair to Supervisor.

8. Keep equipment, closet and cart neat, clean and organized.

JOB SPECIFIC COMPETENCIES

INSTRUCTIONS Rate if the employee demonstrates competence, does not demonstrate competence, or if the competence is not applicable during this performance/competence review period.

• Method of Assessment: (DO) Direct Observation, (V) Verbalized Knowledge, (ET) Education/Training, (T) Tested

• Population Served: (I) Infant, (P) Pediatric, (Adol) Adolescent, (A) Adult, (G) Geriatric, (AA) All-age specific, (NA) Non-age specific

1. Housekeeping Operations: Demonstrates comprehension of all housekeeping facets necessary to the effective operation of the department. Demonstrates ability to organize the workload as needed. Demonstrates capability of cleaning areas within accepted time constraints.

Method of Assessment: DO

Population Served: NA

2. Administrative Support: Demonstrates effective administrative support in day-to-day operations by maintaining a clean and sanitary environment for patients, visitors and hospital staff through the performance of primary job duties in assigned areas according to departmental policies and procedures.

Method of Assessment: DO

Population Served: NA

3. Relationships: Demonstrates ability to interact with patients, visitors and all levels of hospital personnel in a professional and courteous manner.

Method of Assessment: DO

Population Served: NA

4. Equipment: Uses proper safety equipment (gloves, masks, gowns, etc.) and wet floor signs as necessary in compliance with hospital and departmental policies and procedures. Demonstrates basic operating and safety procedures for housekeeping equipment items. Identifies emergency procedures in the event of equipment failure.

Method of Assessment: DO

Population Served: NA

5. Cultural Diversity: Demonstrates sensitivity to cultural diversity for the services provided to visitors, staff, patients and their families.

Method of Assessment: DO

Population Served: NA