Job Description

Join Our Opening Team as a Housekeeper

Join the opening team at Moxy Hotel & Residence Inn Portland Thompson’s Point, a brand-new dual-branded Marriott hotel bringing fresh energy, style, and hospitality to one of Portland’s most exciting waterfront destinations, opening Summer 2026. As home to the first Moxy hotel in Northern New England, this is a chance to be part of something new from the very beginning — welcoming guests to a vibrant stay steps from Thompson’s Point’s concerts, events, dining, and culture.

We’re looking for motivated, friendly, and detail-driven Housekeepers to help bring a brand-new hotel experience to life. In this role, you won’t just clean rooms—you’ll create a welcoming, comfortable space that makes every guest feel at home.

If you take pride in your work, enjoy staying active, and love delivering behind-the-scenes excellence that guests truly notice, we want you on our team.

What You’ll Do

As a Housekeeper, you play a vital role in shaping each guest’s experience. Your attention to detail and commitment to cleanliness set the standard for the entire hotel.

Your responsibilities will include:

• Preparing and prioritizing assigned rooms to meet daily goals
• Cleaning, stocking, and maintaining guest rooms to brand standards
• Creating a fresh, inviting space by making beds, replenishing linens, and restocking amenities
• Thoroughly cleaning and disinfecting bathrooms, kitchens, and guest areas
• Vacuuming, dusting, polishing, and ensuring every detail is just right
• Responding promptly and courteously to guest and team requests
• Respecting guest privacy and following proper room entry procedures
• Managing your cleaning cart and supplies efficiently throughout your shift
• Reporting maintenance needs to keep rooms in top condition
• Completing a final inspection to ensure every room is guest-ready
• Assisting with laundry operations as needed
• Handling lost and found items with care and integrity

What You Bring

• Previous housekeeping or cleaning experience (hotel experience a plus)
• A sharp eye for detail and a commitment to high standards
• The ability to work efficiently without sacrificing quality
• Strong time management and organizational skills
• A respectful, discreet approach to guest privacy
• A positive attitude and friendly approach when interacting with guests
• The ability to work independently and stay motivated
• Flexibility to work a rotating schedule, including weekends and holidays

What We Offer

We value the hard work behind the scenes and support our team with benefits designed to help you thrive:

• Medical coverage with company-funded HRA
• Dental & Vision Insurance
• Flexible Spending Accounts
• 401(k) with Employer Match (Traditional & Roth options)
• Paid Time Off
• Hotel discounts for you and your family
• Exclusive savings on travel, entertainment, and retail
• Training programs and opportunities to grow your career
• Employee Assistance Program and additional benefits

Make an Impact Every Day

This is more than a housekeeping role—it’s your chance to be part of a hotel’s first impression, every single day. Your work creates the comfort, cleanliness, and care that guests remember.

If you’re ready to be part of something new and take pride in delivering exceptional results, we’d love to have you on our team.

Colwen Hotels is an Equal Opportunity Employer (EEO M/F/D/V).