Job Description

About the role

We are hiring Housekeeping Attendants to keep our luxury chalets, apartments and hotel rooms spotless through the busiest weeks of the ski season, including Christmas and New Year. You will clean and prepare guest accommodation to a high standard, often on tight same-day turnovers. Staff housing is provided, so you live close to work for the whole contract.

Key responsibilities

• Clean and service guest rooms, chalets and apartments, including bedrooms, bathrooms, kitchens and living areas
• Make beds, change linen and towels, and restock amenities and supplies
• Complete check-out cleans and same-day turnovers to schedule and to brand standards
• Vacuum, mop, dust and sanitise all surfaces, including ski rooms, entrances and boot areas
• Clean public and back-of-house areas such as lobbies, corridors, lockers and laundry rooms
• Collect, sort and process laundry, and keep linen stock tidy and counted
• Report maintenance issues, damage, lost property and low stock to the supervisor promptly
• Follow health, safety and hygiene procedures, including safe use of cleaning chemicals
• Treat guests politely and respect their privacy and belongings
• Support other housekeeping tasks as needed during peak periods

Requirements

Essential

• Available for the full contract, mid-December 2026 to 31 January 2027
• Valid right to work in Japan for the contract period (e.g. Working Holiday visa, permanent residency or other eligible status)
• Physically fit and able to stand, bend, lift and carry linen and equipment for long shifts
• Strong attention to detail and pride in a clean, well-presented space
• Reliable, punctual and able to work to tight turnover times
• Willing to work weekends and public holidays, including Christmas and New Year
• Basic conversational English or Japanese

Preferred

• Previous housekeeping, cleaning or hospitality experience
• Experience in a hotel, resort or luxury accommodation
• Comfortable living and working in a snowy mountain environment
• Both English and Japanese

What we offer

• Hourly wage of ¥1,800 per hour, with overtime paid in line with Japanese labour law
• Staff accommodation provided (live-in), close to the workplace
• Uniform and all cleaning equipment provided
• Transport to and from work where needed
• Social and employment insurance as required by law
• Staff discounts and access to the mountain on days off (details by resort)
• A fun, international team during the peak of the Hokkaido ski season

Working conditions and how to apply

• Shifts of about 8 hours, typically 5 days a week, scheduled on a rotating roster
• Busiest days are check-in and check-out days; expect early starts and some split shifts
• Work is physical and involves walking between properties in snow and cold temperatures

To apply, submit your CV through our BambooHR careers page under "2026-27 – Housekeeping Attendant". Please state your visa status and your exact available dates. Applications are reviewed on a rolling basis, so early applicants are prioritised.