HUM Home exists to support the people who make homes work.
We place Household Managers in roles that truly fit their skills, values, and season of life. We take the time to understand what kind of home environment you thrive in, the hours you want to work, and the type of family you want to support.
Beyond placement, HUM provides guidance, structure, and best practices that make your work easier and more fulfilling, plus a community of other household professionals, so you’re never doing this work alone.
This is a role for someone who sees a home as a living system.
You walk into a home and immediately know what needs to happen next. You reset spaces without being asked. You create structure where things used to feel reactive. You take pride in laundry done correctly, kitchens that flow, and homes that return to calm every single day.
A family in Palo Alto is seeking a Home Manager / Housekeeper who can take ownership of the day-to-day cleanliness and organization of their home.
The household includes:
• Two adults working from home
• One teenage daughter (15)
• Two adult sons who visit occasionally
• Two friendly medium-to-large dogs
Home size:
• 4 bedrooms
• 2 bathrooms
• Approximately 3,000 sq ft
Maintain the home in a consistently clean and organized condition.
Daily and weekly responsibilities include:
• Kitchen cleaning and full resets (a top household priority)
• Cleaning bathrooms, bedrooms, and shared spaces
• Vacuuming, mopping, dusting, and surface cleaning
• Organizing common areas and drop zones
• Managing trash and recycling schedules
Once per month, perform deep cleaning tasks including:
• Baseboards
• Inside appliances
• Windows and glass surfaces
• Deep bathroom cleaning
• Detailed dusting and seasonal cleaning
Full ownership of household laundry including:
• Washing, drying, folding, and organizing clothing
• Care for delicate fabrics
• Managing bedding and towel rotations
• Coordinating weekly dry cleaning drop-offs and pick-ups
Plan, shop for, and prepare meals for the household.
Focus areas:
• Lunch and dinner preparation
• Healthy, high-quality meals using organic ingredients
• Grocery shopping in person when possible
Dietary restrictions include:
• Gluten-free / wheat-free / soy-free
• Shellfish allergy (shrimp)
• No salmon
Meals should accommodate a flexible schedule due to sports activities.
Provide occasional support for the family's teenage daughter.
Responsibilities may include:
• School pickups or drop-offs
• Transportation to volleyball practice or activities
• Helping prepare lunches and snacks
Daily care for two dogs including:
• Feeding routines
• Occasional walks
• Coordination of vet or grooming visits
Someone who notices the small things because you know they’re never actually small.
You are:
Extremely detail-oriented and observant
Naturally proactive and anticipatory, handling things before they’re asked
Comfortable working quietly and independently, without needing oversight
Highly trustworthy and respectful of boundaries
Excellent at closing loops and communicating progress
Hospitality-minded, with a true “hotel reset” standard for the home
You take pride in how a space feels not just how it looks.
2+ years of household management experience, family assistant experience, or similar home-operations role
Experience supporting families with school-aged children (parenting experience is a plus, but not required)
Comfortable working in a multi-ethnic household and handling a variety of foods
No food-handling restrictions (must be comfortable with nuts, shellfish, etc.)
Physically capable of active mornings and household movement
Authorized to work in the US
Running a home is a full-time job. HUM makes sure it's done right. We recruit and place dedicated house managers, then go further than anyone in the industry: we build a custom home operating system documenting every preference and standard, train your house manager before they start, and provide ongoing support for as long as it takes. No guesswork. No turnover cycle. Just a home that runs and a family that's closer because of it.
