Job Description

Position Summary Information

Classification Title Building Environmental Services Technician (Housing Operations) Working Title Housekeeper Location Boone, North Carolina Job Category 8 Position Number 036271 Not Eligible for Visa Sponsorship

VISA sponsorship is not available for this position. All candidates must be eligible to work and live in the U.S

Department University Housing-Operations - 325100 Primary Purpose of Position

The primary purpose of this position is to maintain all residence halls at a high level of cleanliness and sanitation. Housekeeping staff are responsible for the proper maintenance and appearance of residence hall public areas such as lobbies, lounges, hallways, stairwells and elevators. Housekeepers also clean and sanitize bathrooms, distribute supplies, sweep, mop and wax floors.

Minimum Qualifications

Knowledge of cleaning procedures; ability to follow instructions and perform medium- to heavy-duty physical work; or an equivalent combination of training and experience.

License/Certification Required Essential Job Functions

Duties include performing cleaning such as

• sweeping, mopping, scrubbing, dusting
• using environmentally preferred cleaning agents for cleaning and disinfecting
• vacuuming, as well as operating floor maintenance equipment
• stripping and waxing floors as needed
• keeping work areas in a clean and orderly condition
• communicating with fellow workers, guests, and students in a manner that allows work to be completed and ensures harmony and teamwork in the workplace
• demonstrating knowledge of safety hazards
• working as part of a team during summer cleaning in a variety of duties as listed above, and other duties as assigned by the supervisor.

Knowledge, Skills, & Abilities Required for this Position

Ability to perform a variety of duties, including all aspects of cleaning, such as

• dusting, sweeping, mopping,
• window cleaning,
• carpet cleaning,
• operation of floor maintenance equipment,
• stripping & waxing floors,
• trash removal,
• restroom sanitation,
• supply ordering, etc.

Basic computer skills such as communicating through email, ordering supplies online, and submitting work order requests.

Preferred Qualifications

Knowledge, skills and abilities to perform a variety of duties, including all aspects of

• cleaning, sweeping, mopping,
• trash removal,
• restroom sanitation, etc.
• Basic computer skills to perform tasks such as sending emails and ordering supplies.
• Experience in operating floor maintenance equipment such as auto scrubbers, high-speed buffers, and carpet extractors.
• Knowledge and experience in using a variety of cleaning products, including “Green Cleaning” products.
• Maintain a valid driver’s license.

Required Functional Competencies to Successfully Perform Job Duties.

Knowledge/Technical: Demonstrated proficiency in basic computer skills such as email and supply ordering. Demonstrated proficiency in the service area and the ability to train and/or advise others. Arranges for repair and maintenance of equipment and machinery. Ability to act as a team leader in the absence of the supervisor, including inspecting the work of other technicians. Can enter work orders into the system.

Interpersonal Skills: Develops and maintains effective working relationships with others in order to encourage and support communication and teamwork.

Customer Service: Recognizes potential problems in service and addresses and resolves them promptly and respectfully

Communication: Listens to co-workers’ and/or guests’ questions or identifies questions that need answering and selects an appropriate person or written source to consult to get a workable answer that can allow for progress in accomplishing the job.

Safety and Health Compliance: Recognizes and reports cleaning and maintenance equipment and machinery that is deemed unsafe. Recognizes and reports safety issues and concerns.

Type of Position Permanent Full-Time Staff/Non-Faculty Staff/Non-Faculty Appointment Type 1.0 Work Schedule/Hours

Monday – Friday, 7am to 4pm; May require occasional evening and weekend work.

Number of Hours Per Week 40 Number of Months Per Year 12 Mandatory Staff Yes Physical Demands of Position

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

Overall Competency Level Journey Salary Grade Equivalency 53 Salary Range Anticipated Hiring Range $34,320 - $35,588

Pay will be commensurate with applicant competencies, budget, equity and market considerations.

Posting Details Information

Posting Date 11/05/2026 Closing Date 11/22/2026 Competency Level Statement Management will only consider applicants who meet the required competencies. Special Instructions to Applicants Search Chair Name Kerry Hines Search Chair Email hineske2@appstate.edu Applicant Pool Preference External (Post on the Web)

Departmental Information

Quick Link https://appstate.peopleadmin.com/postings/56910 Posting Number 201503091P