Job Description

Company Description

Blackbird Lodge (Leavenworth, WA)

VI Resorts by Westgate, North America's largest owner-controlled timeshare and vacation club, operates Blackbird Lodge in Leavenworth, Washington, which offers a cozy wood lodge style getaway in the Bavarian themed mountain village of Leavenworth. Guests enjoy easy access to outdoor recreation like hiking, forest walks, and river rafting with comfortable condominium style accommodations amid alpine charm. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences, and supporting your career growth where you are or at 60+ resorts across the company.

Job Description

At VI Resorts by Westgate, we know that a clean, welcoming space makes all the difference in creating unforgettable vacations. As a Housekeeper, you will be the heart of our guest experience, bringing comfort, care, and attention to detail to every room and common area you touch. Your work helps our guests feel truly at home while enjoying their stay.

Why you will love it here:

• Join a supportive team where your effort is valued every day
• Play a key role in creating memorable guest experiences
• Enjoy a friendly and collaborative workplace

As a Housekeeper, you will:

• Clean and maintain guest rooms and resort units to meet hotel-quality housekeeping and hospitality standards.
• Clean and sanitize bathrooms, kitchens, appliances, and all guest room surfaces.
• Vacuum, sweep, mop, dust, and restock guest rooms with amenities and supplies.
• Remove trash, soiled linens, and recycling from guest rooms and common areas.
• Inspect rooms for cleanliness and report maintenance issues, damages, or missing items.
• Clean and maintain public areas, including lobbies, hallways, and guest laundry facilities.
• Follow all safety procedures when handling cleaning chemicals and equipment.
• Perform other housekeeping and resort operational duties as assigned.

Qualifications

• High school diploma, GED, or equivalent experience
• Previous housekeeping or hospitality experience preferred
• Detail-oriented with strong organizational skills
• Ability to work independently with good judgment
• Comfortable interacting with both guests and team members
• Basic math and inventory skills
• Flexible schedule availability, including weekends and holidays
• Valid Driver’s License (may be required at some resorts)
• Bilingual (English/Spanish) a plus, but not required
• Ability to frequently lift/move 10–25 lbs. and occasionally up to 40 lbs.

Additional Information

Why Westgate?

• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – Access Your Earnings When You Need Them
• Wellness Programs to Support Your Well-Being
• Tuition Assistance to Help You Grow Your Career
• Employee Assistance Program (EAP) – Support When You Need It Most
• Pet Insurance for Your Furry Family Members
• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low-Cost Gym Membership
• David A. Siegel Legacy Scholarship – One scholarship of up to $40,000 is awarded each year to one eligible dependent of a current Team Member.
• Career Growth and Advancement Opportunities
• Community Involvement – Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying. This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.