Job Description

Company Description

Have an eye for detail? Take pride in spotless results? Ready to join our Housekeeping team?

Love that freshly made bed, sparkling bathroom, everything-in-its-place feeling? Bring your energy and attention to detail to Potters Resorts Five Lakes, where you’ll help make every stay special.

Set within 320 acres of beautiful Essex countryside, Potters Resorts Five Lakes offers fully inclusive short breaks with comfortable accommodation, excellent dining, live entertainment and a wide range of activities.

Behind every great stay is a team who care. From a warm welcome to a beautifully prepared bedroom, it’s the little touches that make a big difference—and that’s where you come in.

Job Description

Housekeeping Team Member

Location: Potters Resorts Five Lakes, Colchester Road, Tolleshunt Knights, Maldon, Essex, CM9 8HX

Pay: £10.85–£12.71 per hour, depending on age

We’re looking for reliable, hardworking people who enjoy getting stuck in and take pride in a job well done. Whether you’ve worked in housekeeping before or are ready to try something new, we’ll provide the training and support to help you succeed.

This is a physically demanding, hands-on role. You’ll be on your feet for much of your shift, making beds, cleaning bathrooms, bending, lifting and carrying out repetitive tasks while working to room turnaround times.

Hours and location

• 30 hours per week
• 9am–3pm
• Working five days out of seven
• Regular weekend and bank holiday working on a rota basis is an essential requirement of this role. You must be available to work these shifts.

Due to our rural location and lack of public transport, you will need a full UK driving licence and access to your own vehicle.

What you’ll be doing

You’ll help make our guest accommodation a welcoming home from home, ensuring every room is clean, comfortable and ready for arrival. Your day will include:

• Cleaning guest bedrooms and bathrooms to our high standards
• Making beds, dusting, vacuuming and sanitising surfaces
• Replenishing towels, toiletries and guest amenities
• Responding warmly and helpfully to guest requests
• Reporting maintenance issues and damaged items
• Using cleaning products and equipment safely
• Following health, safety and hygiene procedures
• Working with colleagues to get rooms ready efficiently and on time

Bring your pride. We’ll provide the training.

If you enjoy being active, seeing the results of your hard work and being part of a supportive team, we’d love to hear from you.

Apply today and help us put the sparkle into every stay at Potters Resorts Five Lakes.

Qualifications

What we’re looking for

Experience is welcome, but your attitude and approach matter most. You’ll need to be:

• Reliable, organised and ready to get stuck in
• Attentive to detail and proud of delivering high standards
• Friendly, approachable and helpful with guests
• Comfortable working at pace, independently and with colleagues
• Able to meet the physical demands of the role, including prolonged periods on your feet, bending, lifting and repetitive cleaning tasks
• Available for regular weekend and bank holiday working
• Flexible and willing to support changing workloads and guest needs

Additional Information

Your effort helps make our guests’ breaks special, and we believe it deserves to be recognised. Join our team and enjoy:

• £10.85–£12.71 per hour, depending on age
• Daytime working hours: 9am–3pm
• Free meals while working
• Free access to our gym and leisure facilities
• Friends and family discounts
• Employee assistance and wellbeing support
• Cycle to Work scheme
• Training and development through the Potters Academy
• Opportunities to develop your career
• Loyalty and recognition awards
• Regular team treats and appreciation days
• A welcoming team where your contribution is noticed and appreciated

Potters Resorts is an equal opportunities employer. We will consider all qualified candidates without regard to age, disability, gender, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.