Job Description

WORK FOR A WINNING TEAM THAT NOW OFFERS BENEFITS FROM DAY ONE, PLUS DAILY PAY*

At Hilton Grand Vacations, you will become a part of a culture that encourages and motivates you toward achieving your goals. We work in an exciting and positive environment where we help our guests enjoy life at its best by sending them to new corners of the world and giving them more time to reconnect.

Join the team behind the sparkle at Bent Creek Golf Village and become the heart of exceptional guest experiences. As our Housekeeper, you will help bring vacation dreams to life by performing daily cleaning duties on an assigned slate of rooms. If you enjoy making people, feel welcome and being part of an outstanding team environment, this job is for you!

OPEN HOUSE INTERVIEWS – Check out our wonderful resort and meet our team!

When: Every Thursday and Friday

Time: 10am to 2pm

Location: 3919 East Parkway, Gatlinburg, TN 37738

Here’s why you will love it here:

• Recognition Programs and Rewards
• Excellent health care options, including medical, dental, and vision
• A people-first culture
• Go Hilton: Travel Discounts Program Hilton hotel rates worldwide.
• Perks at work: Employee Pricing platform
• Employee Assistance Program that supports your physical and mental well-being.
• Paid Vacation Time and Paid Sick Days
• 401(k) program with company match
• Tuition reimbursement programs
• Numerous learning and advancement opportunities
• And more!

Responsibilities include:

• Prepare all assigned units for guest arrival.
• Greet guests and respond to requests in a friendly manner.
• Report any maintenance problems.
• Maintain cleanliness of carts and ensure supplies and equipment are in a neat and orderly appearance.
• Assist management in maintaining inventory of linen and supplies.
• Other duties and special projects as assigned by housekeeping management.

Job details:

Full-time team members are typically scheduled to work between 30 and 40 hours weekly. For this position, the primary schedule will be from 8:00 AM to 4:30 PM. However, a flexible schedule may be required to accommodate business needs.

What are we looking for:

• Previous hotel housekeeping experience
• Open and flexible availability, including weekends and holidays
• Able to bend, stoop, walk, and lift up to 50 lbs and push/pull/ up to 100 lbs
• Work a full shift (8 hours) walking/standing with or without reasonable accommodation.
• Anticipates customer needs and thinks about how work impacts them.
• Builds confidence in self and others with honest and dependable interactions.

Our dedication to excellence is recognized and celebrated by some outstanding accolades including being named to Newsweek's Most Loved Workplaces list in 2021, a Stevie American Business Awards Gold winner for Company of the Year in Hospitality and Leisure, ranked a top company by LinkedIn in Travel & Hospitality on its 2022 Top Companies Industry Edition list and becoming a Great Place to Work® certified company, earning our 2022 certification.

• Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Responsibilities include:

• Prepare all assigned units for guest arrival.
• Greet guests and respond to requests in a friendly manner.
• Report any maintenance problems.
• Maintain cleanliness of carts and ensure supplies and equipment are in a neat and orderly appearance.
• Assist management in maintaining inventory of linen and supplies.
• Other duties and special projects as assigned by housekeeping management.

What are we looking for:

• Previous hotel housekeeping experience
• Open and flexible availability, including weekends and holidays
• Able to bend, stoop, walk, and lift up to 50 lbs and push/pull/ up to 100 lbs
• Work a full shift (8 hours) walking/standing with or without reasonable accommodation.
• Anticipates customer needs and thinks about how work impacts them.
• Builds confidence in self and others with honest and dependable interactions.

What makes Hilton Grand Vacations unique?

There’s nothing more rewarding than creating lifelong memories, for yourself and for others. And that’s what you’ll do with us. Through our inclusive culture of belonging, we value and celebrate the uniqueness of every individual who makes us who we are and is part of our amazing global community of more than 14,000 Team Members. They are the talented and brilliant people who deliver memorable experiences for our Members and Guests every single day through their commitment and passion for who we are and what we do. As an award-winning workplace, we pride ourselves on the positive impact we make in our industry and in the communities where we live and work. And we’re dedicated to recognizing, rewarding and supporting every achievement, however big or small. It’s all part of making incredible memories, together.

Find your path in a career that really matters, where you’ll truly belong. Join our growing, innovation-driven team today.