Job Description

JOB SUMMARY:

A Housekeeper is primarily responsible for maintaining clean and attractive guest rooms, hallways, and public areas in the hotel, servicing guest rooms daily in accordance with hotel procedures, stocking cart with room supplies, and replacing bed linens and replenishing guest room supplies while following company standards and safety/security procedures. In some instances, this role would also be responsible for conducting ‘deep cleaning’ activities within the guest room in conjunction with preventative maintenance tasks.

WHAT YOU’LL DO:

• Thoroughly clean and restock guest rooms to meet the highest standards of cleanliness and comfort.
• Complete daily tasks efficiently, including making beds, cleaning bathrooms, vacuuming, dusting, and restocking amenities.
• Maintain your housekeeping cart with the necessary supplies, ensuring it is clean and organized.
• Report any maintenance issues or safety hazards in guest rooms or public areas.
• Assist with deep cleaning tasks as needed, including furniture moving, carpet cleaning, and more.
• Provide a welcoming and hospitable environment for guests, addressing any requests promptly.
• Take on additional duties as assigned by management to support the smooth operation of the hotel.

WHAT YOU BRING:

• Strong attention to detail and a commitment to cleanliness.
• The ability to work independently and as part of a team, with excellent time-management skills.
• A positive attitude and the ability to maintain composure under pressure.
• Strong communication skills and a willingness to assist guests and team members alike.
• The physical ability to perform cleaning tasks, including lifting, bending, and standing for extended periods.

JOIN HCW HOSPITALITY:

At HCW Hospitality, we create incredible experiences for every guest, every time. We build energetic communities that enhance lives, driven by innovation, authenticity, and a deep passion for service. We take pride in doing things right, with a team that’s committed to making every moment count. Join our team and build your future.

HCW Hospitality is proud to be an equal opportunity employer, committed to fostering an inclusive and diverse workplace.