Job Description

The stunning Tuscany Village, Hilton Grand Vacations Resort is looking for a talented hospitality professional to complete our customer service-oriented team. Located on 34 acres of lush tropical landscape in close proximity to Orlando’s major theme parks, shopping and dining attractions, our 720 keys property offers the perfect opportunity to showcase your customer service skills while learning and growing your career in hospitality with one of the most reputable brands. If you thrive on building personal connections with Owners, creating wonderful vacation memories for all guests and being part of a supportive, performance focused teams- then you belong with us. We were named on Newsweek’s “Top Global 100 Most Loved Workplaces”, so if you are looking to join a property with a people-first culture that recognizes performance, you have arrived! Apply today!

We are currently seeking team members who are passionate about building lasting vacation memories for owners/guest visiting our resort properties! We have open opportunities to provide you with an amazing future as a part of our team.

Schedule Details: Our housekeeper must be adaptable to working a variety of shifts, including on weekends as well as holidays. Shifts range between 8:30 am through 5:00 pm or 9:00 am through 5:30 pm. Upon hire, you will receive your schedule. We offer paid training.

Responsibilities:

• Friendly and effective communication with dispatch, Team Members, and guests to ensure the happiness of our guests and owners
• prepare all rooms for guest according to standards
• Notify superiors of any damage, deficits and disturbances
• Deal with reasonable complaints/requests with professionalism and patience
• Ensure appropriate maintenance of all housekeeping equipment and tools
• Maintain inventory of tools and supplies used in housekeeping activities

What are we looking for?

• Previous experience as a Cleaner or Housekeeper
• Ability to work with little supervision
• Customer Service experience
• Organizational and time management skills.

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Responsibilities:

• Friendly and effective communication with dispatch, Team Members, and guests to ensure the happiness of our guests and owners
• prepare all rooms for guest according to standards
• Notify superiors of any damage, deficits and disturbances
• Deal with reasonable complaints/requests with professionalism and patience
• Ensure appropriate maintenance of all housekeeping equipment and tools
• Maintain inventory of tools and supplies used in housekeeping activities

What are we looking for?

• Previous experience as a Cleaner or Housekeeper
• Ability to work with little supervision
• Customer Service experience
• Organizational and time management skills.