Job Description

Conveniently located just off world-famous International Drive in Orlando, Florida, the dual-tower Westgate Palace Resort offers you the ideal opportunity to meet and engage with guests from around the world who arrive here to experience Central Florida’s world-famous theme parks and attractions. Enjoy the surroundings and excitement that our world-class resort offers as a member of the Westgate Palace team. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences, and supporting your career growth where you are or at 60+ resorts across the company.

Our housekeepers play a crucial role in maintaining the highest standards of cleanliness and ensuring a positive experience for our guests.

As a Housekeeper, you will:

• Consistently meet quality and timeliness standards in the cleaning of all assigned rooms.
• Achieve a productivity goal of 12 credits per day, with credits assigned based on the size and type of service required.
• Deliver to our guest rooms free of critical defects by maintaining a unit inspection score of 90% or above, adhering to the resort's established guidelines.
• Perform room cleaning tasks, including stripping units, removing all trash, and cleaning various areas such as bathrooms, kitchens, living rooms, closets, and decks.
• Utilize equipment and supplies responsibly, following established procedures to ensure safety and efficiency.
• Immediately report any Lost & Found items, adhering to established protocols to assist in guest satisfaction.
• Foster a collaborative team environment and be willing to assist with other duties as necessary to support the team.
• Other duties may be assigned, contributing to the overall success and excellence of our housekeeping operations

To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic These values are essential to our success, and we are looking for someone who shares our commitment.

Qualifications

• Must be able to lift 35lbs and work in outdoor weather conditions

Additional Information

Why Westgate?

• Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
• Paid Time Off – Vacation, Sick, and Personal Time to Recharge
• Paid Holidays
• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – Access Your Earnings When You Need Them
• Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
• Wellness Programs to Support Your Well-Being
• Flexible Spending Accounts (FSA)
• Tuition Assistance to Help You Grow Your Career
• Military Leave
• Employee Assistance Program (EAP) – Support When You Need It Most
• Life, Disability, Accident, Critical Illness, and Hospital Insurance
• Pet Insurance for Your Furry Family Members
• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low-Cost Gym Membership
• NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
• Career Growth and Advancement Opportunities
• Community Involvement – Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employerAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.