Job Description

The role will ensure cleanliness and orderliness of the rooms, to achieve a level of comfort and satisfaction that exceed guests’ expectation.

• Clean and inspect an allocated number of rooms set by the Housekeeping Supervisor

• Check through the apartment's inventories with residents upon check-in and check out

• Ensure that cleanliness, proper amenities, and literature placement are met according to working procedures and standards

• Report any loss, damage to linen, furniture, fixtures and equipment, and maintenance defects to the Housekeeping Supervisor or the Engineering Department Assist to train outsourced room attendants in housekeeping procedures and standards

• Oversee the performance of your assigned outsourced room attendants

• Provide support in daily operations

• Replenishing supplies (E.g., drinking glasses, writing supplies and bathroom items)

• Ensuring all equipment is in good working condition

• Attend to residents’ requests

• Assist in monthly linen inventory in your assigned area

• Update status of apartments / hotel rooms

• Manage the storing and issuance of linen and uniform

• Ensure that the laundry contractor meets cleanliness standards and deadlines

• Sort, count and record the number of linen and soiled articles

• Examine laundered items to ensure cleanliness and serviceability

• Perform related tasks as assigned

Key Qualification

• At least a higher secondary education

• Minimum 1 year of experience in Housekeeping

• Ability to work with little supervision while meeting high-performance standards

• Ability to follow instructions

• Good customer service, communications and interpersonal skills are a must