Job Description

Position Summary Information

Classification Title Building Environmental Services Technician (Building Services) Working Title Housekeeper (2nd Shift) Location Boone, North Carolina Job Category 8 Position Number 097161 Not Eligible for Visa Sponsorship

VISA sponsorship is not available for this position. All candidates must be eligible to work and live in the U.S

Department Facilities Operations - Hickory Campus Support - 410800 Primary Purpose of Position

• Provide cleaning services for the ASU Hickory Campus location in Hickory, NC. This is a 15-acre site and 226,000 square foot building currently occupied by staff, faculty and students.
• Provide setup and breakdown of all types of equipment and apparatuses used in special events.
• Demonstrates a variety of skills, in multiple trades, to maintain facilities for accommodation of various uses including academics and special events.
• Maintain a campus environment which is functional, attractive, safe, and conducive to a cost-effective manner.
• Personnel are required to train to their potential in order to achieve the most effective development methodology to obtain the greatest output from all resources.

Minimum Qualifications

Some knowledge of cleaning procedures, ability to follow instructions and to perform medium to heavy physical work; or an equivalent combination of training and experience. Special certification may be required for some of these positions.-

License/Certification Required Essential Job Functions

If employee is assigned to work in a designated security sensitive area, employee is required to undergo an extensive background check under the administration of the ASU Police Department and complete a Security Awareness Training as required.

Floor Maintenance which consists of, at a minimum, daily sweeping, wet mopping, periodic spray-buffing and high speed burnishing, scheduled stripping and refinishing of resilient floors.

Restroom Sanitation which consists of, at a minimum, daily sweeping, mopping, cleaning mirrors, spot cleaning walls and stall partitions, applying disinfectant cleaners. Check and refill towel, soap, deodorant and tissue containers. Periodic scrubbing of all surfaces with hard brushes and floor scrubber. Scrubbing of fixture surfaces with hand pad and bowl cleaners.

Dusting, polishing and spot cleaning which consists of, at a minimum, daily cleaning of all furniture including desks, chairs, bookshelves, filing cabinets, window sills and ledges, stair railings, etc. Cleaning of walls, boards, light fixtures, air handling units, blinds, ceilings and interior/exterior glass.

Vacuuming and spot cleaning of carpeted floors which include determining chemical and/or cleaner to be used for particular spots / spills.

Trash and debris which consists of, at a minimum, removal of trash, recycling and other foreign matter from trash containers and building surfaces. Replacement of trash can liners as needed. Removal of trash, snow and other debris from entrances, steps and sidewalks.

Chemicals, Supplies, and Equipment involve the proper use of various types of chemicals including detergents, disinfectants, finishes, etc., associated with housekeeping duties. Must understand and follow manufacturer’s label instructions on application, dilution rates, protective gear, safety precautions and proper storage of all chemicals used. Must understand and institute set routines and procedures established for chemical use. Keep housekeeping closets clean with supplies stored neatly and in an accessible order. Supply inventory must be maintained at a proper level for availability. Must understand and institute set guidelines of equipment to insure the right type of equipment or machine is used for required work.

Security consists of responsibility for keys that give access to assigned areas. Unlocking and locking of building doors at designated (scheduled) times is required.

Valid driver’s license and knowledge, skills and abilities to operate ASU vehicle, as needed.

Knowledge, Skills, & Abilities Required for this Position

• Must be able to follow verbal and written instructions.
• Must be physically able to lift moderately heavy materials, equipment and supplies on a daily basis.
• Ability to work steadily, periodically in extreme temperatures, for duration of shift.
• Must be able to complete work repair requests and requisition forms.
• Must have full use of all five senses.
• Good communication skills and abilities when working with faculty, staff and students, thus fostering good relations with the public and building occupants.
• Ability to work with cleaning chemicals.
• Ability to work in a large industrial setting; The Hickory Campus location is a five-story building with 226,000 square feet.
• Ability to operate university owned vehicles with a valid driver’s license.

Preferred Qualifications

• Cleaning experience in a large industrial setting.
• Microfiber and green cleaning experience.
• Ability to work within team and individual settings.
• Ability to follow written and verbal instructions.
• Ability to perform medium to heavy physical work.
• Ability to attain any certifications required in some areas.

Required Functional Competencies to Successfully Perform Job Duties.

Communication: Listens to co-workers’ questions or self identifies questions that need answering and selects an appropriate person or written source to consult to get a workable answer that can allow for progress in accomplishing the job.

Customer Service: Recognizes potential problems in service, and addresses and resolves problems promptly and respectfully.

Interpersonal Skills: Develops and maintains effective working relationships with others in order to encourage and support communication and teamwork.

Technical Knowledge: Cleans the interior and exterior of buildings, using the appropriate cleaning solutions. Operates standard commercial floor equipment. Helps services equipment to keep it functioning properly and efficiently. Uses hot water carpet extractors to clean carpet in all academic buildings. Refinishes all tile and terrazzo floors by minor cleaning and spray buffing/waxing or stripping/waxing. Performs outside cleaning of windows using heavy cleaning equipment.

Safety & Health Compliance: Recognizes and follows dispenser directions to properly mix cleaning chemicals.

Type of Position Permanent Full-Time Staff/Non-Faculty Staff/Non-Faculty Appointment Type 1.0 Work Schedule/Hours

2ND SHIFT WORK HOURS:

8-hour workday schedule with primary hours varying within the following time frame: 12:30 pm – 9:00 pm; Monday through Friday.

Weekend work and hours other than normal schedule may be required to accomplish assigned duties. Position is subject to call in, call back or stay over on off schedule hours and weekends should emergencies occur. This position is also expected to work, as needed, in the event of staffing shortages and other events on campus that require Building Environmental Service needs. Supervisor assignment may be adjusted based on business/operational need.

Designated as MANDATORY, this position is expected to be available for work during University emergencies, holidays, closings and adverse weather conditions.

Number of Hours Per Week 40 Number of Months Per Year 12 Mandatory Staff Yes Physical Demands of Position

Physical efforts include lifting and moving all types of tables, chairs, chemicals and supplies, furniture, trash and debris including snow and ice, and all cleaning equipment as required.

Work can involve climbing ladders.

At times, must be able to lift 50-100 pounds, with or without reasonable accommodation.

Overall Competency Level Journey Salary Grade Equivalency 50 Salary Range Anticipated Hiring Range 34,321 - $35,588

Pay will be commensurate with applicant competencies, budget, equity and market considerations.

Posting Details Information

Posting Date 09/16/2026 Closing Date 09/30/2026 Competency Level Statement Management will only consider applicants who meet the required competencies. Special Instructions to Applicants

Please list a minimum of 3 professional references in the application.

Appalachian State University Benefits Information:https://hr.appstate.edu/hr-services/benefits

Finalist will be subject to a Criminal Background Check.

Applicant must have a valid driver’s license to be considered.

Search Chair Name Tavia Contreras Search Chair Email contrerastm@appstate.edu Applicant Pool Preference External (Post on the Web)

Departmental Information

Quick Link https://appstate.peopleadmin.com/postings/56182 Posting Number 201503060P