Job Description

SUMMARY

This role offers the opportunity to lead and support housekeeping operations across homes, village units, and lodge properties, ensuring clean, well-maintained, and guest-ready spaces. You’ll coordinate inspections, manage inventories, identify maintenance needs, and collaborate with leadership and staff to continuously improve service quality and efficiency. Ideal for a dependable, detail-oriented professional who enjoys teamwork, problem-solving, and taking pride in creating exceptional guest experiences in a dynamic, hands-on environment.

EMPLOYEE EXPERIENCE

Working at Tamarack is an incredibly rewarding and magical experience. Not only will you be working in a beautiful mountain environment, but you will also receive amazing employee perks like a season pass for you and your family, resort discounts, free childcare and more! Tamarack Resort offers a comprehensive benefits package including free childcare, season passes, employee housing in our brand-new housing units, resort discounts, 401k, health, dental, vision, life insurance, and more! We are passionate about guest service and delivering memorable experiences to all who enjoy Tamarack. Mountains, meadows and lakes are for everyone, and our resort community is no different. We are committed to promoting equality, diversity and inclusion in hiring, training, and career advancement. We celebrate and respect our diverse team members and guests.

RESPONSIBILITIES

• Clean homes, Village, and Lodge
• Obtain list of vacant homes, Village, and Lodge units which need to be cleaned Examines homes, Village units, and Lodge units to determine need for repairs or replacement of furniture or equipment and makes recommendations to management.
• Inventory furnishings, linens and dishware.
• Attend periodic staff meeting with other department heads to discuss company policies and patrons’ complaints, and to make recommendations to improve service and ensure more efficient operations.
• Perform all other duties as assigned.
• Has firm understanding of property layout.
• Ability to travel ALL properties
• Inspect clean Houses, Village units, and Lodge units.
• Responsible for maintaining property FOBs.
• Has worked on property, in some formal compacity, for 3 months.
• Can lead a team of one or more Housekeepers.

COMPETENCY

To perform the job successfully, an individual should demonstrate the following competencies:

• Problem Solving – Identifies and resolves problems in a timely manner.
• Technical Skills – Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
• Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Remains open to others’ ideas and tries new things
• Oral Communication – Speaks clearly and persuasively in positive and negative situations.
• Listens and gets clarification; Responds well to questions;Participates in meetings.
• Written Communication – Able to read and interpret written information.
• Teamwork – Exhibits objectivity and openness to others’ views; Gives and Welcomes feedback; Contributes to building a positive team spirit; Supports everyone’s efforts to succeed.
• Planning/Organizing – Uses time efficiently.
• Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Quantity – Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
• Adaptability – Adapts to changes in the work environment; Able to deal with frequent change, delays, or unexpected events.
• Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by and employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; walk; reach with hands and arms; stoop, kneel, or crouch. The employee is occasionally required to climb or balance. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds