Salary range: £52,194 - £55,323 (pro-rata) per annum inclusive of London weighting
Contract: Fixed term - 2 years
Hours of work: 36 hours per week
Location: Civic Centre and other locations from time to time

Brent is one of the most diverse boroughs in the country, with communities, ideas and experiences from across the world helping to shape who we are. Working here means joining a council that is focused on fairness, open to new thinking and committed to improving life for local people.

Our values shape how we work and what people can expect from us. We collaborate proactively, lead inclusively, embrace change, are bold and curious, and celebrate and share our success For people who care about public service and want their work to matter, Brent offers the chance to make a meaningful difference.

Brent is one of the most diverse boroughs in the country, with communities, ideas and experiences from across the world helping to shape who we are. Working here means joining a council that is focused on fairness, open to new thinking and committed to improving life for local people.

The Household Income Maximisation Team Leader is an important leadership role within Resident Services, reporting to the Head of Resident Experience. The role will lead the operational delivery and ongoing development of Brent’s Household Income Maximisation service, ensuring residents receive high-quality, targeted support to maximise income, reduce financial hardship and prevent escalation into debt or crisis.

You will take forward a data-led and proactive model of support, building on the Household Income Maximisation test-and-learn programme and supporting delivery of the Council’s Crisis and Resilience Fund objectives. This is a strong opportunity for someone who is passionate about resident outcomes, service improvement and working collaboratively across services and with partners to make a real difference.

• Lead and develop the Household Income Maximisation team, supporting high performance, staff capability and effective operational delivery.

• Ensure residents are supported to access their full financial entitlement, including benefits, grants and discretionary support.

• Use data and insight, including the LIFT tool, to identify financially vulnerable households and target support where it is needed most.

• Oversee complex cases and ensure residents receive coordinated, timely and resident-centred support.

• Monitor service performance, including outcomes, income gains, demand and management information requirements.

• Build strong working relationships with internal services, DWP, advice agencies, VCSE partners and other key stakeholders

We know people do their best work when they feel valued, supported and able to grow. At Brent, you will benefit from:

• 27 days’ annual leave, rising with length of service, plus bank holidays
• Local Government Pension Scheme with generous employer contributions
• hybrid and flexible working options for most roles
• supportive family-friendly policies
• health and wellbeing support, including eye test support and a 24/7 Employee Assistance Programme
• financial wellbeing support, including education sessions, childcare deposit loans, and season ticket loans
• travel support, including affordable parking nearby, a Cycle to Work scheme, and onsite facilities
• learning and development opportunities to support your career
• access to My Brent Rewards with exclusive discounts on shopping, travel, leisure and entertainment

To learn more about our benefits, visit Our offer to you

Brent Council values the diversity of its community and aims to have a workforce that reflects the people we serve. We welcome all applications from all sections of the community and encourage applicants to complete the diversity survey section of the application.

We are committed to fostering an inclusive workplace where everyone is treated with dignity, respect and fairness. We expect all employees to demonstrate a commitment to equality, diversity and inclusion and to promote inclusive, non-discriminatory practices in their work. This commitment forms part of our recruitment process, and candidates may be assessed on their understanding of and ability to contribute to an inclusive working environment.

The information we collect from you will be shared with Cifas, who will use it to help prevent fraud and other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. Further details on how your information will be used by Brent and Cifas, and your data protection rights can be found here

As a Disability Confident employer, we guarantee an interview to disabled applicants who meet the essential criteria for the role. This includes people with hidden disabilities, long term health conditions, diagnosis, and mental health conditions. We also guarantee an interview to care-experienced applicants who meet the essential criteria. Information shared for this purpose will be treated fairly and used only to confirm eligibility under these schemes.

If you need reasonable adjustments at any stage of the recruitment process, please contact recruitment@brent.gov.uk

Brent has a positive approach to flexible working.