StepStone Hospitality

House Person, Part-Time

StepStone Hospitality  •  Charlotte, NC (Onsite)  •  3 months ago
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Job Description

We are looking for an ambitious and fun individual to join our hard-working housekeeping team. Our goal is to enhance the customer experience by keeping our facilities in a clean and orderly condition while having fun at work!

  • Supply own cleaning cart with appropriate supplies for shift
  • Deliver baby cribs, pillows, extra towels, and misc. guest request to guest rooms
  • Strip, seal, and wax floors according to proper procedures using any safety equipment necessary
  • Restock shelves with paper supplies and restock room cleaner caddies daily
  • Put away all incoming supplies and deliveries
  • Move and arrange furniture and turn mattresses as required during general cleaning
  • Deliver excellent customer service
  • Create daily job lists and record all serviced rooms
  • Maintain equipment in good condition
  • Report on any shortages, damages or security issues
  • Handle reasonable guests complaints/requests and inform others when required
  • Pick up trash and dirty linen from hallways
  • Do a public area checklist
  • Work hand in hand with the housekeeping manager with special projects

Requirements

  • Ability to work independently and remain motivated
  • Provide guests with excellent customer service
  • Proven working experience in relevant field
  • Professionalism along with speed and attention to detail
StepStone Hospitality

About StepStone Hospitality

StepStone Hospitality specializes in management for full service hotel and restaurant operations. Our mandate is to create asset value for owners through a customized, hands-on philosophy. This is particularly true for both branded and independent operations including urban boutique hotels, resorts, and destination restaurants and bars. Our associates maintain a balanced focus between revenue enhancement, margin expansion and guest satisfaction.

StepStone Hospitality was formed in response to requests by institutional and private owners to provide third-party management for upscale hotels, resorts and restaurants. StepStone Hospitality’s team provides a unique combination of strong, hands-on operations, world-class strategic asset management, and food and beverage expertise, generating the highest possible investment returns during all phases of the economy. A major element of our overall strategy is always, of course, to surpass both guest and owner expectations.

Industry
Travel & Hospitality
Company Size
51-200 employees
Headquarters
Providence, Rhode Island
Year Founded
2009
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