Job Description

Why us?

At Sage Hospitality, how we work matters just as much as what we do. We are guided by a shared purpose to enrich lives, one experience at a time, and a vision to redefine how the world experiences hospitality.

At Hotel Zags, we embrace:

• Zag When Others Zig - A creative, unconventional spirit that thrives on the unexpected
• Nature, Art & Play as Design Principles - Living walls, local art, and a gear shed that redefine the hotel stay
• Active Urban Oasis - Bikes, boards, cameras, and bocce in the heart of downtown Portland
• Retro-Modern Local Identity - 1960s geometric form meets Portland's contemporary creative culture
• Community Courtyard Living - Fire pits, games, s'mores happy hour — hospitality built around gathering

All associates play an essential role in creating welcoming, inclusive environments where kindness, hospitality, and excellence are felt by guests and teams alike. These brandings reflect the unique spirit of Hotel Zags and align with Sage Hospitality's commitment to genuine, meaningful connection.

A House Person cleans and maintains all corridors and public areas in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction.

Responsibilities

• Walk all assigned floors at beginning and end of shift; remove newspapers and service trays, empty trash receptacles
• Remove trash and/or linens and note any areas that need immediate cleaning.
• Clean all public areas in the prescribed manner while following safety and security procedures and regulations to include but not limited to: hallways, elevators, service areas, stairwells, etc.
• Remove soiled linen, terry and trash from the service areas and take to the appropriate locations in the prescribed manner.
• Aid section housekeepers as needed (i.e. bed boards, roll-ways, etc.).
• Stock linen and supply closets to ensure par inventories.
• Report any missing/found articles, damage or merchandise problems to the Senior Housekeeper or supervisor.
• Respond to guest requests and questions and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.

Qualifications

Education/Formal Training

No formal education required.

Experience

No experience required

Knowledge/Skills

• Self-starting personality with an even disposition.
• Ability to meet standards of appearance.
• Ability to communicate with guests, housekeepers/main linen room attendant, supervisor.
• Ability to assess required reaction to meet standards.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Pushing vacuum entire length of hallway, carrying supplies from department to assigned floor, carrying dirty linen to laundry shoot, removing room service trays and carrying dirty dishes to service area.
• Bending/kneeling -dusting requires bending and kneeling to reach all areas. Room service trays are placed on floor for pick up. Bending would be required to retrieve dirty dishes.
• Mobility -movement to reach all areas of responsibility to include: shelves, windows, ledges, pipes, under and around furniture.
• Continuous standing -continuously standing and/or walking to accomplish all that is required for position.
• Climbing stairs -approximately 40 steps 15% of 40 hour week.

Benefits

the Nines Hotel is certified Gold for Sustainability at Work As one of Oregon’s Healthiest Employers, the Nines offer perks that are comparable to progressive employers.

• Medical, dental, & vision insurance
• Health savings and flexible spending accounts
• Basic Life and AD&D insurance
• Company-paid short-term disability
• Paid time off for vacation, sick time, and holidays
• Eligible to participate in the Company’s 401(k) program with employer matching
• Employee assistance program
• Tuition Reimbursement
• Great discounts on Hotels, Restaurants, and much more.