Job Description

At InterContinental Sanctuary Cove Resort, we create exceptional experiences in one of Australia's most iconic luxury resort destinations.

As the first InterContinental Resort to open in Australia, our resort blends timeless Queensland elegance with genuine hospitality, surrounded by the beauty and tranquillity of Sanctuary Cove. As part of IHG Hotels & Resorts, we take pride in creating memorable moments for our guests while providing rewarding career opportunities for our people.

We are currently seeking a Casual House Person to join our Housekeeping team.

About the Role

As a House Person, you'll play an important behind-the-scenes role in ensuring our Housekeeping operation runs smoothly and efficiently. Your support helps create the exceptional standards of cleanliness, presentation, and service that our guests expect from a luxury resort experience.

Working closely with our Room Attendants and Housekeeping leadership team, you'll help maintain guest areas, replenish supplies, and ensure the team has everything needed to deliver outstanding results each day.

No two days are the same, but your key responsibilities will include:

• Supporting the Housekeeping team by ensuring service areas are clean, organised, and fully stocked
• Distributing linen and replenishing supplies to maintain operational requirements across the resort
• Responding promptly to guest and team requests with a helpful and proactive approach
• Transporting linen, equipment, amenities, and supplies throughout the property
• Assisting Room Attendants and other departments to ensure seamless service delivery
• Maintaining cleanliness and presentation standards in back-of-house and operational areas
• Following safe work practices and contributing to a positive team environment

This is a physically active role suited to someone who enjoys being on the move and takes pride in supporting a high-performing team.

What We're Looking For

We're seeking a reliable and motivated individual who enjoys working as part of a team and takes pride in delivering high standards.

Ideally, you will bring:

• Previous housekeeping, hospitality, or cleaning experience, although training will be provided
• A positive attitude and strong work ethic
• Excellent attention to detail and commitment to quality
• Strong communication and teamwork skills
• The physical capability to lift, push, pull, and carry linen, equipment, and supplies safely
• An understanding of workplace health and safety practices, including chemical handling (desirable)
• Flexibility to work a rotating roster, including weekends, evenings, and public holidays
• A current Australian Driver Licence (Class C)
• Current Australian working rights

Why Join Us?

At InterContinental Sanctuary Cove Resort, we know our people are the heart of our success. We are committed to creating an environment where you feel valued, supported, and empowered to grow your career.

As part of our team, you'll enjoy:

• Hotel accommodation discounts across IHG Hotels & Resorts worldwide
• Food and beverage discounts
• Access to industry-leading learning and development programs
• Career growth opportunities across the global IHG network
• IHG Career Milestone celebrations and recognition programs
• Transfer of entitlements as you develop your career within IHG
• Access to exclusive retail and lifestyle discounts
• A supportive and inclusive team culture

Join Our Extraordinary World

If you're looking for a role where you can make a meaningful contribution, work within a supportive team, and build a career with a global hospitality leader, we'd love to hear from you.

Apply today and become part of a team that takes pride in delivering exceptional guest experiences at one of Australia's premier luxury resorts.

To learn more about InterContinental Sanctuary Cove Resort, visit: www.sanctuarycove.intercontinental.com

Follow us: Instagram & Facebook: @intercontinentalsanctuarycove

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