Job Description

JOB TITLE House Person

The House Person position delivers supplies to the floors, cottages and the Inn, including linen and amenities. The person in this position will also vacuum floors, move furniture as needed, remove dirty linen and trash from the housekeeper’s areas, and strip vacant rooms as needed, shampoo guest rooms carpets, and other duties as assigned. All work is to be performed in accordance with the guidelines for performance and safety established by housekeeping department.

REPORTS TO Executive Housekeeper

PRIMARY DUTIES AND FUNCTIONS

1. Greet all guests with proper salutation.
2. Perform cleaning functions in assigned areas, following established schedules and using prescribed methods.
3. Dry mop and damp mop hard surface floors.
4. Vacuuming of carpets in hallways and stairs.
5. Transport trash and soiled linen from storage closets.
6. Movement of all furniture and mattresses.
7. Cleaning of all walls, floor, ceilings, lights, windows, screens and vents.
8. Stock supply closets with cleaning chemicals and guest supplies.
9. Observe repairs needed to equipment, furniture, building and fixtures. Report immediately to the housekeeping department.
10. Operate two-way radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the departments
11. Perform other related duties and assignments, as required.

RESPONSIBLE FOR Keys, supplies, equipment and check lists.

PHYSICAL DEMANDS Must have the ability to work steadily all day at tasks that require walking, lifting up to 75 pounds, bending and kneeling. Must be able to work comfortably and safely on 30-foot and smaller extension ladders.

WORKING ENVIRONMENT Work is performed indoors/outdoors. Open availability and flexibility to work various shifts, weekends & holidays are REQUIRED.

HAZARDS ENCOUNTERED Some cleaning agents and chemicals may be hazardous if improperly used, or if in contact with skin, eyes, or clothing occurs. It is mandatory to wear gloves at all times when cleaning. Heavy lifting, bending and kneeling, possible exposure to blood borne pathogens.

NOTICE: s are not intended, and should not be construed, to be exhaustive lists of all responsibilities, skills, efforts, or working conditions associated with a job. While this job description is intended to be an accurate reflection of the requirements of the job, management must reserve the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush job, or technological development) dictate. Because of various seasonal requirements, jobs in other areas of the resort may be offered as a replacement for this position to include work in other areas e.g. grounds maintenance, housekeeping, kitchen, etc.

Requirements

SKILLS REQUIRED Must have a valid driver’s license. Ability to read, write, give and follow simple verbal and written instructions. Competence (after training), in the safe use of the following equipment and supplies: Mop buckets, mops, various chemicals and sized buffing machines, household type vacuum cleaners, canister vacuum cleaners, wet/dry vacuums, battery operated vacuums, carpet/upholstery extraction equipment.

EDUCATIONAL REQUIREMENTS Must have the ability to read, write, speak and understand the English language.

PRIOR EXPERIENCE At least 1yr experience, preferable within a hotel setting required.

SPECIFIC KNOWLEDGE REQUIREMENTS None required.

PERSONALITY REQUIREMENTS Good “people” skills, self-motivated, strong ability to adapt and accept changes.

ADDITIONAL REQUIREMENTS Must have a valid drivers license.