Job Description

DoubleTree by Hilton Hotel Nashville Downtown

We're in downtown Nashville, a five-minute walk from the row of honky-tonks and bars on Broadway. Famous attractions like Ryman Auditorium, Bridgestone Arena, and the Country Music Hall of Fame and Museum are within half a mile of our hotel. We feature live music on Thursday, Friday, and Saturday nights at our Fourth and U restaurant and bar.

343 Rooms, Full-Service Starbucks, 15,000 sq. ft. event space.

SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career.

We offer a comprehensive full-time benefits package consisting of EARLY PAY OR EARNED WAGE ACCESS get paid before payday, medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more.

In this role, you will excel in delivering outstanding Guest Services as a vital member of our Housekeeping TEAM. You will be responsible for maintaining the pristine appearance and cleanliness of the hotel, ensuring guest floor corridors, foyers, stairwells, and public vending areas shine. Additionally, you will assist room attendants to uphold the highest standards of quality and guest satisfaction.

Essential Job Functions:

• Provide exceptional service to our guests by promptly addressing their requests with genuine engagement and thoughtfulness, ensuring their complete satisfaction
• Uphold the highest standards of cleanliness by meticulously maintaining guest floor corridors, foyers, stairwells, and public vending areas
• Ensure every detail is attended to by stocking linen closets with amenities and supplies to support our dedicated Room Attendants
• Support our team's commitment to excellence by swiftly removing soiled linens and trash from guest floor corridors and carts, providing crucial assistance during peak occupancy periods
• Perform deep cleaning activities in guestrooms alongside preventative maintenance tasks

Physical Demands:

• Lift, carry, push, or pull heavy loads weighing up to 50 lbs
• Extend arms overhead, scrub, bend, and stoop for extended periods and work in confined spaces

Qualifications

Education

• High school diploma or its equivalent

Experience

• Previous Housekeeping House Person Attendant experience preferred
• CPR/First Aid Certification required

Spire Hospitality, LLC is an Equal Opportunity Employer, including disability and veterans