Job Description

The Renaissance Minneapolis Bloomington Hotel is seeking a creative, skilled, guest-focused PM House Person to join its fun-spirited team!

Hotel Property Overview: The Renaissance Minneapolis Bloomington Hotel is an upscale Marriott property located in Bloomington, Minnesota, conveniently situated near the Mall of America, Minneapolis–St. Paul International Airport, and major Twin Cities attractions. The hotel features 253 guest rooms, on-site dining at LARS Restaurant & Bar, an indoor Junior Olympic-sized pool, fitness center, and more than 4,300 square feet of flexible meeting and event space. The hotel’s design and atmosphere reflect a distinctly Minnesota aesthetic, incorporating warm, modern décor and local-inspired elements that create a welcoming sense of place. The property provides a professional and inviting environment where associates have the opportunity to deliver memorable guest experiences through exceptional hospitality and personalized service.

SPIRE Hospitality is a management company that creates memorable guest experiences and delivers best-in-class service across our hotels and resorts nationwide. We ensure you have the support, tools, and opportunities to get the job done, grow as an individual, and excel in your hospitality career.

We offer a comprehensive full-time benefits package that includes EARLY PAY OR EARNED WAGE ACCESS (we get paid before payday) and medical, dental, and vision benefits through UNITE HERE Local 17, Minnesota’s Hospitality Union! The pay rate is $17.68, with benefits including paid time off, wellness programs, excellent hotel discounts, and more. Eligible for up to two raises per year during the first four years of employment.

The Housekeeping Houseperson maintains all guest-facing and back-of-house public areas in impeccable condition and supports Room Attendants with linen delivery, trash removal, and supply restocking. This position is essential to cleanliness, safety, and guest satisfaction throughout the property. Carry out all responsibilities in accordance with safety protocols and hotel standards.

Essential Job Functions:

• Thoroughly clean and sanitize public restrooms, including toilets, urinals, sinks, mirrors, stalls, and floors.
• Clean all floors in public areas, including lobbies, hallways, elevators, stairwells, entrances, restaurants, and banquet pre-function areas, using vacuums, mops, and floor machines as needed.
• Dust furniture, fixtures, shelves, and artwork by extending arms overhead, bending, or stooping.
• Polish and clean metal surfaces and glass areas using appropriate cleaning agents.
• Empty trash and recycling containers and clean ashtrays as needed.
• Replenish restroom supplies (soap, paper towels, toilet paper) and report maintenance issues promptly.
• Deliver clean linens, towels, amenities, and supplies to Room Attendants.
• Remove and transport soiled linens, trash, and recycling from guestroom floors to designated disposal or processing areas.
• Remove all dishware, glassware, and other service items left behind by guests in corridors, service landings, or other common areas. And take to the designated area in the kitchen.
• Stock and maintain housekeeping closets and supply areas to ensure Room Attendants have the necessary items.
• Fulfill and deliver guest requests promptly and accurately (e.g., extra towels, pillows, amenities).
• Assist with deep-cleaning projects and special housekeeping assignments as needed.
• Communicate guestroom maintenance issues to the appropriate department promptly.

Safety & Communication:

• Report suspicious persons, safety hazards, and maintenance needs to the appropriate departments.
• Assist guests and employees during emergencies by providing instructions or directing to safety procedures.
• Operate cleaning equipment and chemicals safely per training and safety data guidelines.

Job Knowledge, Skills & Abilities:

• Knowledge of chemical cleaning agents and safe handling procedures.
• Ability to operate commercial vacuums, polishers, and other cleaning equipment.
• Ability to stand, walk, bend, stoop, reach, push, and lift up to 50 lbs. for extended periods.
• Ability to follow verbal and written instructions with minimal supervision.
• Strong commitment to guest service and teamwork in a unionized environment.

Other Expectations

• Regular and reliable attendance is essential and expected.
• Flexibility to work varied shifts, including nights, weekends, and holidays in accordance with union seniority rules and operational needs.
• Compliance with uniform and appearance standards.
• Adherence to all safety, sanitation, and cleanliness standards in line with Local 17 and OSHA requirements.

Education:

• Any combination of education, training, or experience that provides the required knowledge, skills, and abilities.

Spire Hospitality, LLC is an Equal Opportunity Employer, including those with disabilities and veterans.