Job Description

At Crowne Plaza North Augusta, our Housemen are a vital part of the Housekeeping team and play an essential role in delivering the exceptional guest experience our hotel is known for. Located along the scenic Savannah River, our full-service hotel features upscale guest accommodations, Salt + Marrow Kitchen, a rooftop bar, and over 10,000 square feet of meeting and event space. As a Houseman, you will help ensure every area of the hotel is clean, organized, and guest-ready while supporting the Housekeeping team in maintaining IHG brand standards.

This hands-on position is responsible for maintaining the cleanliness and presentation of public areas, guest corridors, meeting spaces, fitness center, public restrooms, employee areas, and other assigned spaces throughout the hotel. Housemen also assist Room Attendants by delivering linens and supplies, removing soiled linen and trash, preparing rooms for arrival, completing deep-cleaning projects, responding to guest requests, and helping ensure guest rooms are turned over efficiently during high occupancy periods.

The ideal candidate is dependable, service-oriented, and takes pride in maintaining a clean, safe, and welcoming environment for every guest. This role requires a strong work ethic, attention to detail, the ability to perform physically demanding work, and a willingness to support multiple departments to ensure every guest enjoys an exceptional stay at Crowne Plaza North Augusta.

• Move and arrange furniture and turn mattresses as required during general cleaning.
• Dusts.
• Polish metalwork and furniture.
• Collect soiled linens for laundering from housekeepers carts and linen closets
• Vacuum floors, clean bathrooms and common areas.
• Supply own cleaning cart with appropriate supplies for shift.
• Deliver baby cribs, pillows, extra towels and misc. guest requests to guest rooms.
• Remove debris, clean driveways and garage areas.
• Clean guest rooms.
• Shampoo carpets using shampoo machine.
• Strip, seal, and wax floors according to proper procedures using any safety equipment necessary.
• Restock shelves with paper supplies and restock room cleaner caddies daily.
• Put away all incoming supplies and deliveries

Requirements

• Understands and communicates the StepStone Mission and Core values.
• Expresses ideas and conveys information clearly, effectively, and professionally.
• Actively listens to others.
• Conveys company information, decision, or problems to appropriate parties on a timely basis.
• Works to resolve disagreements and is respectful of peers and co-workers.