We are looking for an ambitious and fun individual to join our hard-working housekeeping team at Courtyard Marriott Gulfport Beachfront. Our goal is to enhance the customer experience by keeping our facilities in a clean and orderly condition while having fun at work!
Supply own cleaning cart with appropriate supplies for shift.
Deliver baby cribs, pillows, extra towels and misc. guest requests to guest rooms.
Strip, seal, and wax floors according to proper procedures using any safety equipment necessary.
Restock shelves with paper supplies and restock room cleaner caddies daily.
Put away all incoming supplies and deliveries.
Move and arrange furniture and turn mattresses as required during general cleaning.
Deliver excellent customer service.
Create daily job lists and record all serviced rooms.
Maintain equipment in good condition.
Report on any shortages, damages or security issues
Handle reasonable guests' complaints/requests and inform others when required.
Comply with health and safety regulation and act in line with company policies and licensing laws.
Clean all public areas including public bathrooms
Collect dirty linen from housekeepers and take to laundry for cleaning
Pick up all trash for housekeepers and in public areas
Polish metal and furniture
Shampoo carpets
Must be flexible with work schedule including weekends and holidays
Requirements
Skills to be successful in this role would include:
Must have weekend and holiday availability
Ability to work independently and remain motivated.
Smile
Helpful with customer service
Professionalism along with speed and attention to detail
Standing long periods of time
Minimum of lifting and or pulling minimum of 50lbs
StepStone Hospitality specializes in management for full service hotel and restaurant operations. Our mandate is to create asset value for owners through a customized, hands-on philosophy. This is particularly true for both branded and independent operations including urban boutique hotels, resorts, and destination restaurants and bars. Our associates maintain a balanced focus between revenue enhancement, margin expansion and guest satisfaction.
StepStone Hospitality was formed in response to requests by institutional and private owners to provide third-party management for upscale hotels, resorts and restaurants. StepStone Hospitality’s team provides a unique combination of strong, hands-on operations, world-class strategic asset management, and food and beverage expertise, generating the highest possible investment returns during all phases of the economy. A major element of our overall strategy is always, of course, to surpass both guest and owner expectations.
