University of Iowa Health Care - Medical Center North Liberty is seeking a House Operation Manager. The House Operations Manager (HOM) coordinates and facilitates patient care functions within the hospital 24 hours/day, 7 days/week. This individual assures that hospital policies and procedures are followed. They will notify appropriate nursing leader and/or hospital administrator on-call of any problems or situations above their authority to solve that are of a complex or unusual nature. Positions in this job family usually have limited involvement in direct patient care and focus their efforts in planning, organizing, directing, evaluating, and improving health care operations, clinical education programs and research programs of clinical and health service departments.

Characteristic Duties & Responsibilities:

• Hire, develop and manage the performance of staff in a nursing unit, clinic or other patient care area. Responsible for talent management of staff and identify succession plan strategies. Follow and apply leave management policies. Knowledgeable of and implement human resources policies/procedures and provisions in the collective bargaining agreements

• Prepare budget or assist in development; provide projections and recommendations. Monitor and maintain unit/clinic operating budget within specified targets. Analyze variances and create action plans to take corrective action. Understand financial implications of collective bargaining agreements

• Provide leadership to establish and/or maintain efficient and effective systems to ensure optimal patient outcomes. Identify trends and determine quality initiatives and priorities.. Allocate resources to meet quality and productivity expectations. Review patient satisfaction data and develop, implement and evaluate plan(s) to enhance patient satisfaction. Ensure unit/clinic is survey ready

• Assess care coordination within multidisciplinary team to maximize patient satisfaction and continuity of care. Identify needs, trends, and forecasts in order to provide quality patient care and ensure appropriate flex staffing

• Develop action plans for the unit/clinic or division that meets health care strategic goals. Monitor/evaluate goal implementation and provide progress reports to nursing leadership

• Advocate for needs of unit/clinic with healthcare leaders. Facilitate multidisciplinary participation in clinical problem solving. Utilize unit councils to identify opportunities for improvement and innovative models of care using a multidisciplinary team to impact patient outcomes

• Educate and mentor staff in the management of complex patient care issues. Provide clinical education and coaching to develop staff competency and professionalism. Participate in and support education of health care students

• Encourage staff to participate in evidence based practice research initiatives and incorporate best practices into unit operations

Percent of Time: 100% - 40 hours per week
Schedule: Monday through Friday, 1300-2130
Pay Grade: 6A https://hr.uiowa.edu/pay/pay-plans/professional-and-scientific-pay-structure
Benefits Highlights: Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans. Relocation Assistant available to qualified applicants. https://hr.uiowa.edu/benefits

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Minimum Eligibility Requirements:

Education Required:

• Bachelor's or Master's in Nursing is required. Preferred Master's degree (in nursing, MBA or healthcare related) or Doctorate (DNP, PhD). If candidate does not have a Master's Degree they will be strongly encouraged to obtain one within 5 years of starting position

• Current license to practice nursing in Iowa is required

Experience Required:

• 3+ years of nursing leadership and management experience

• Demonstrated skill in leadership/management

• Current experience in intermediate or critical care clinical practice. 3-5 years of experience is preferred

• Excellent written and verbal communication skills are required

• Must be proficient in computer software applications

• Professional job-related experience fostering or promoting a welcoming and respectful work/academic environment where people of all backgrounds and perspectives feel welcomed and appreciated; or demonstrated the ability to do so

• Certification in a role or specialty through a nationally recognized professional nursing certification body. If not currently certified must seek certification in a role or specialty as soon as eligible to sit for the exam

• Excellent problem solving and critical thinking skills

Desirable Qualifications:

• Demonstrated positive Service Excellence skills

• Flexibility with scheduling

• MOAB or CPI certification

Application Process:

Please include a resume with your submission. Job openings are posted for a minimum of 7 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. For questions or additional information, please contact MCNL-HR@healthcare.uiowa.edu

Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. This position is not eligible for University sponsorship for employment authorization.