Job Description
Who Is Anew?
Anew is an outpatient behavioral health provider that helps individuals facing mental health and substance use disorders.
Why Work at Anew?
Flexible & Supportive Culture: Growth, work-life balance, and flexibility are built into every role.
Fun Work Environment: Get involved in community outreach, holiday events, team parties, monthly “First Friday” all-staff events, and much more!
Recovery Friendly Workplace: We are a certified Recovery Friendly Workplace that values lived experience and understanding.
Potential Benefits:
- Weekly Pay
- Paid time off
- Company-paid holidays
- Insurance Benefits Eligibility on Start Date
- Flexible Scheduling and choice of schedule
- Free CEU's
If you are looking for more details about us, please visit https://anewbh.com/.
Position Summary
The House Manager is responsible for the daily oversight, support, and operational management of
multiple men’s recovery houses. This role ensures that all clients receive consistent, high-quality
services by supervising night monitors and case managers, maintaining compliance with program
expectations, and supporting a safe, structured, recovery-focused living environment.
Key Responsibilities
Client & Program Compliance
- Ensure all clients are compliant with required group attendance, counseling sessions, nursing
appointments, and case management meetings.
- Monitor client progress and follow up with staff to address missed appointments or non-compliance.
- Provide coaching, support, and intervention to help clients stay engaged in recovery programming.
- Make decisions regarding consequences, restrictions, or corrective actions for clients who violate
program rules or expectations.
Staff Supervision & Coordination
- Supervise night monitors to ensure timely room checks, accurate documentation, and adherence to
program policies.
- Supervise case managers to ensure consistent delivery of services and appropriate follow-up with
clients.
- Lead or participate in staff meetings, offering updates on client status, operational issues, and
program needs.
- Provide training, guidance, and support to staff to maintain high standards of care.
House Operations & Safety
- Ensure all houses are stocked with necessary supplies (cleaning products, hygiene items, linens,
etc.).
- Conduct regular walkthroughs to ensure cleanliness, safety, and adherence to house rules.
- Coordinate with maintenance or leadership to address repairs and operational issues promptly.
- Monitor client rooms and common areas to ensure they remain in good condition.
Client Support & Engagement
- Build supportive, professional relationships with clients to promote stability, accountability, and
personal growth.
- Assist clients in navigating local resources, including transportation, employment, housing, and
treatment services.
- Serve as a positive role model, promoting recovery principles and healthy decision-making.
Documentation & Reporting
- Ensure accurate and timely documentation from night monitors and case managers.
- Maintain complete, up-to-date records of client compliance, incidents, consequences, and follow-up
actions.
- Report significant client concerns or program issues to leadership as required.
Qualifications
- Minimum three (3) years of experience in recovery housing, behavioral health, case management,
peer support, or a related human-services field.
- Experience working with individuals in recovery from substance use disorders.
- CDCA or equivalent work experience preferred.
- Knowledge of community resources, treatment programs, transportation supports, and local recovery
networks.
- Strong communication, conflict-resolution, and crisis-intervention skills.
- Ability to hold clients accountable while maintaining professionalism, empathy, and consistency.
- Basic computer and documentation skills (email, forms, case notes, scheduling tools).
Work Environment
- Fast-paced residential recovery setting with regular interaction with clients and staff.
- Position may require flexible hours, periodic evenings, weekends, and on-call support.
